Empereon-Constar, a leading provider of comprehensive contact center, back office, and accounts receivables solutions, announced its expansion into cross-border e-commerce outsourcing services.
“We constantly strive to develop new services to meet the complex and rapidly changing needs of our clients,” stated Travis Bowley, CEO. “Our cross-border e-commerce outsourcing services allow Empereon-Constar to support our clients’ customers within their global markets.”
Empereon-Constar’s cross-border e-commerce outsourcing services will provide value and ease of use at every customer touchpoint. Through this service application, Empereon-Constar’s goal is to help our clients by offering a seamless, cost effective method of reaching their customers.
“Empereon-Constar continues significant expansion organically by adding new industry verticals for our global partners, cross border e-commerce, online retail, internet and telecommunications business sectors,” commented Yvonne Torrijos, Chief Marketing Officer. “Empereon-Constar continues expansion with a US base and a global footprint.”
The Empereon–Constar organization delivers a full array of outsource services spanning the entire lifecycle of a consumer account in an inbound and or outbound call center environment – from sales, new account set up, customer acquisition, activation, billing, customer service, tech support, customer care/retention, loan processing and servicing, active collections, to third party contingency recovery, back office support solutions, email and chat services for order processing and fulfillment 24 X7 day operations.
Empereon Marketing, LLC is a leading provider of comprehensive contact center solutions specializing in multi-media, customer-centric interactions. Representing companies nationwide, we develop customized solutions that increase customer satisfaction and loyalty, generate strategic advantage, and provide measurable value. A pioneer in call center services, Empereon’s experienced leadership team, highly trained staff, and leading technology offers our clients the power to connect to their customers through proactive customer communications.
Constar Financial Services, LLC is a full service accounts receivable management company delivering collection services to Fortune 100 and 500 companies globally servicing the consumer auto finance, e-commerce, technology, telecommunication, entertainment media, retail finance and direct lending industries. Constar continues to expand by consistently delivering outstanding competitive performance and quality service to our clients. To learn more about Empereon-Constar, email Yvonne Torrijos at Yvonne.Torrijos@constarfinancial.com.