It’s a constant refrain from some in the debt collection and ARM industry: many of the lawsuits claiming violations of the Fair Debt Collection Practices Act (FDCPA) are the result of consumers “baiting” debt collectors into technical violations.
There is evidence to suggest that, yes, some consumers do appear to be following a script of questions to ask debt collectors in the hopes that the wrong answer will come up. And further, there are new tactics and questions that have begun to pop up in different parts of the country.
In the latest episode of their ARM industry legal audio blog, The Debt Collection Drill, attorneys John Rossman and Mike Poncin discuss how certain consumer questions to debt collectors frequently result in FDCPA lawsuits and how to respond to those specific questions.
Listen to the episode below:
Do Consumers Trick Collectors Into FDCPA Lawsuits?
(if you can’t see the player, listen to the podcast at http://traffic.libsyn.com/thedrill/TDCD_ep21.mp3)