Glasgow, United Kingdom – Allied Global Holdings Inc., the multinational contact centre solutions provider, has strengthened its U.K. senior management team with the appointment of John Ricketts as commercial director.
John Ricketts is the former managing director of iQor in the U.K. and Canada, and the current Credit Services Association (CSA) vice-president.
John will join the Allied Global executive team, working directly with the U.K. managing director, Martin Roseweir. His role will include extending and strengthening existing client relationships, and driving business growth.
President of Allied Global, Kenny Johnston, commented, “Having known John for over 10 years, I’ve come to admire his track record, business acumen, and understanding of what it takes to develop and grow relationships—he has a great amount of respect throughout the industry. We are very excited about John joining Allied Global’s U.K. team, which will be strengthened by his commercial knowledge and experience.”
John is a senior collections executive with over 36 years of experience in the credit services industry, and over 20 years of experience at the managing director and sales director levels within the debt collection industry. Between 2006 and 2014, he was managing director of iQor Recovery Services Ltd., having joined in 2004 as sales and marketing director. Previous positions include: sales director, Robinson Way & Co Ltd., 1994 to 2004; sales director, The Infocheck Group Ltd., 1987 to 1994; and, various senior positions at Experian Ltd. and Dun & Bradstreet Ltd. John has been a board member of the CSA since 2009, and became CSA vice-president in 2014. He is also a member of The Chartered Institute of Credit Management, and currently sits on the Institute’s technical committee.
About Allied Global Holdings Inc. (Allied Global): In business for 60 years, Allied Global has grown to become a leader in contact centre services across Canada, the U.S., the U.K., and the Philippines. Based in Newmarket, Ontario, Canada, Allied Global offers a variety of contact solutions for private and public organizations in virtually any industry that have a need to communicate, including live agent and automated communications. Allied Global employs globally over 1,900 staff, across ten locations in Canada, the U.S., the U.K. and the Philippines.
Allied International Credit (UK) Ltd. (AIC): AIC wholly owned subsidiary of privately-held parent company, Allied Global Holdings Inc. AIC provides first-party and third-party collections and customer service solutions throughout the U.K., with related subsidiaries in Canada and the U.S.