DULUTH, Ga. — BFrame Data Systems today announced the release of BFrame Portal and BFrame Business Intelligence Dashboard. Both applications are entirely web-based and mobile responsive so they are usable on everything from a desktop to a smart phone.
BFrame Portal is an easy-to-use, point and click web application for obtaining individual account information, including demographics, balances, payment history and collection notes. BFrame clients can provide BFrame Portal access to their customers, who can use the Portal to review their placed accounts from any web browser on any device. Unlike other portals, BFrame Portal pulls data from the production database in real time, resulting in up-to-the-second results and without the extra effort of dealing with extracts. The site features filter boxes so clients can quickly drill down on the exact account they are looking for and click through for additional detail on balances, co-signors and debts.
The Portal also contains other features that both agencies and clients will find very helpful. On the accounts listing page, a user can refine the set of accounts by using the versatile filter boxes and then export the account details information into an Excel spreadsheet making it easy to perform additional analytics and reporting. Also, when on the account details page, a user can easily generate a PDF of the account information just by clicking the create PDF icon on the page.
BFrame Dashboard provides a graphical look at daily and month-to-date performance at the agency, client and portfolio level. Using Dashboard, BFrame clients can see at a glance how they are performing relative to goal and prior month. To understand variances, they can drill down from the agency level to the client and portfolio level with a click. The Dashboard automatically adjusts for non-work days to provide more accurate comparisons and like Portal, Dashboard pulls data in real-time from the production database, so the results are up-to-the-second accurate. The Dashboard also supplies a batch track liquidation dashboard for a client group or an individual portfolio. Agencies can see quickly where they are at any point in time or look back to any date in the past to see liquidation.
For hosted BFrame clients, to prevent unauthorized access both these applications are hosted inside the BFrame private network with access granted over secure VPN connections. In addition, the applications include their own password security. Users who forget their passwords can request resets without bothering support staff, which are sent to their email on file. Clients can assign rights to their customers that control what users are able to see. Both Portal and BFrame are lightweight, adding an insignificant load to the production server and having no negative impact on core system performance.
“We are excited to offer our clients these new tools,” remarked BFrame CEO Eric Bentz. “They make it easier for our clients to manage their businesses and win new business. Best of all, we have a number of additional improvements, Agent performance Dashboard, an online payment negotiator and payment portal on our road map which will roll out seamlessly to our hosted clients as they are released in the coming months.”
For more information contact Sales at 678-387-0100 or www.bframe.com.
Founded in 1990, BFrame is a leading provider of collections and accounts receivable management software for collection agencies, debt buyers and credit grantors. The BFrame Recovery Management System is rock-solid hosted or licensed software that is easy to implement, easy to use and easy to pay for. Its feature-rich browser interface provides a powerful, flexible and user-friendly front-end to an industrial strength debt collection and recovery management system. System modules include collections, recovery, agency management, buy/sell management and SQL query tools.
More than 3,000 collection and recovery agents use the BFrame system in daily collection operations, with approximately 20 million accounts processed each day. For more information, or to request a personalized product demonstration, visit the BFrame web site at www.bframe.com, or email email@example.com.