Free Webinar: Win More Collections Business with Speech Analytics

  • Email
  • Print
  • Printing Articles

    1. Click here to print!
    2. ...or print directly from your browser by choosing File > Print... from the menu or by pressing [Ctrl + P]. Our printer-friendly stylesheet will make sure extraneous website stuff isn't printed.
    3. You're done!

    Close this message.

  • Comments
  • RSS

Register for this complimentary webinar to learn how top collections agencies and accounts receivable management companies are automating compliance and performance monitoring across 100% of their phone calls and winning more business by leveraging speech analytics.

In this webinar, Tracy Dudek, Vice President of Operations at State Collection Service Inc., will provide an in depth look at how her team implemented speech analytics, established relevant performance metrics and scorecards, and delivered clear and measurable results to supervisors and call center staff.  She will also be sharing the keys to promoting first call resolution, increasing collector performance, and reducing complaints and fines. Don’t miss out on this valuable information!

Thursday, November 21 – 1:00 PM EST. Register at – http://www2.callminer.com/l/644/2013-11-04/2tq8qk

  • Email
  • Print
  • Printing Articles

    1. Click here to print!
    2. ...or print directly from your browser by choosing File > Print... from the menu or by pressing [Ctrl + P]. Our printer-friendly stylesheet will make sure extraneous website stuff isn't printed.
    3. You're done!

    Close this message.

  • Comments
  • RSS

Posted in CFPB, Collection Laws and Regulations, Collection Technology, Dialers .

×
Subscribe to our email newsletters

Continuing the Discussion

We welcome and encourage readers to comment and engage in substantive exchanges over topics on insideARM.com. Users must always follow our Terms of Use. Also know that your comment will be deleted if you: use profanity, engage in any kind of hate speech, post an incoherent or irrelevant thought, make a point of targeting anyone, or do anything else we find unsavory. Your comment will be posted under your current Display Name, shown below. If you'd like to change your Display Name, you must update it on the My Profile page.

Leave a Reply