Stephanie Eidelman [Image by creator  from ]

Stephanie Eidelman

CEO at insideARM

insideARM logo [Image by creator insideARM from ]

insideARM

Contact Information

Posts Authored

Image of lots of white paper boats sailing upstream, with one blue boat to the side [Image by creator Worawut from AdobeStock]

The U.S. Needs Thousands of Contact Tracers; Know Who is Ideally Suited? You Are.

Greg Allen and Stephanie Eidelman [Image by creator  from insideARM]

Collaboration is the Path to Collection Tech Success: A Conversation with Greg Allen

Darrin Bird and Stephanie Eidelman [Image by creator  from insideARM]

How Call Center Readiness Differed Around the World: A Conversation With Darrin Bird

Stephanie Eidelman and Marcelo Aita [Image by creator  from ]

Building Spring Oaks Capital During a Pandemic: A Conversation with Marcelo Aita

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Are You Thinking Differently About Who Can Be Your Client?

 [Image by creator James Steidl from AdobeStock]

RMAI, Banks Support Formal Protection for CARES Act "Recovery Rebates"

Person cleaning a window with a squeegee [Image by creator ghazii from AdobeStock]

Clarification of Story Regarding NextGen Cancellation

The letters FSA sitting on top of a stack of books, next to a piggy bank wearing glasses [Image by creator Tierney from AdobeStock]

Department of Education Cancels NextGen

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

If Ever There Was a Time to Think Differently, This Is It—A Message from insideARM's CEO

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

How to Solve the Challenge of Recruiting and Retaining Talent? Consider the Cloud.

A bunch of happy employees [Image by creator nd3000 from AdobeStock]

Is Your Organization Registered for the 13th Annual Best Places to Work in Collections? It Should Be.

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

How the iA Innovation Council Partnered with Georgetown University to Solve an Industry Problem

Arms of 5 business people holding up different colored large "quote" marks [Image by creator Sergey Nivens from AdobeStock]

Support for Balanced Debt Collection Regulations From an Unlikely Source

 [Image by creator F8studio from AdobeStock]

A. Wayne Johnson Resigns from Dept of ED, Suggests All Student Loans Should Be Canceled

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Is it Possible to Eliminate the Maddening Need to Repeat Information to Call Center Reps?

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

If You Don’t Like Change, You’re Going to Like Irrelevance a Lot Less

A white wall with an open door leading to a brick wall [Image by creator Mopic from AdobeStock]

Federal Student Aid Has Won its War with Private Debt Collectors

The letters FSA sitting on top of a stack of books, next to a piggy bank wearing glasses [Image by creator Tierney from AdobeStock]

Decision Expected Any Day in Case of Collectors v. Federal Student Aid on NextGen Procurement

Photo of the Internal Revenue Service building [Image by creator Natalia Bratslavsky from AdobeStock]

Freshly Signed Taxpayer First Act of 2019 Affects Private Debt Collectors

Image of hundreds of white rubber people figures in lines, with one red figure of a person sticking out from the line [Image by creator vchalup from AdobeStock]

RIP Medical Debt Featured Among Game-Changers