Stephanie Eidelman [Image by creator  from ]

Stephanie Eidelman

CEO at insideARM

insideARM logo [Image by creator insideARM from ]

insideARM

Contact Information

Posts Authored

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

What Your Clients Expect of you as a BPO: A Conversation with Louis Summe

Stephanie Eidelman, Andy Shumway, Lex Patterson [Image by creator  from insideARM]

Revisiting Legacy Technology and Looking to the Future: A Conversation with Andy Shumway and Lex Patterson

Stephanie Eidelman and Josh Allen [Image by creator  from insideARM]

The Pandemic is Pushing Collectors to Think Like Marketers: A Conversation with Josh Allen

Stephanie Eidelman and Ray Peloso [Image by creator  from insideARM]

What's Needed Now? Speed. A Conversation with Ray Peloso.

Stephanie Eidelman, Scott Ferris and Rob Nadler [Image by creator  from insideARM]

The Key to Success in Collections? Test, Test, Test. A Conversation with Scott Ferris and Rob Nadler

Stephanie Eidelman and Rebekah Johnson [Image by creator  from insideARM]

Thriving and Surviving at the Same Time: A Conversation with Rebekah Johnson

Image of lots of white paper boats sailing upstream, with one blue boat to the side [Image by creator Worawut from AdobeStock]

The U.S. Needs Thousands of Contact Tracers; Know Who is Ideally Suited? You Are.

Greg Allen and Stephanie Eidelman [Image by creator  from insideARM]

Collaboration is the Path to Collection Tech Success: A Conversation with Greg Allen

Darrin Bird and Stephanie Eidelman [Image by creator  from insideARM]

How Call Center Readiness Differed Around the World: A Conversation With Darrin Bird

Stephanie Eidelman and Marcelo Aita [Image by creator  from ]

Building Spring Oaks Capital During a Pandemic: A Conversation with Marcelo Aita

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Are You Thinking Differently About Who Can Be Your Client?

 [Image by creator James Steidl from AdobeStock]

RMAI, Banks Support Formal Protection for CARES Act "Recovery Rebates"

Person cleaning a window with a squeegee [Image by creator ghazii from AdobeStock]

Clarification of Story Regarding NextGen Cancellation

The letters FSA sitting on top of a stack of books, next to a piggy bank wearing glasses [Image by creator Tierney from AdobeStock]

Department of Education Cancels NextGen

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

If Ever There Was a Time to Think Differently, This Is It—A Message from insideARM's CEO

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

How to Solve the Challenge of Recruiting and Retaining Talent? Consider the Cloud.

A bunch of happy employees [Image by creator nd3000 from AdobeStock]

Is Your Organization Registered for the 13th Annual Best Places to Work in Collections? It Should Be.

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

How the iA Innovation Council Partnered with Georgetown University to Solve an Industry Problem

Arms of 5 business people holding up different colored large "quote" marks [Image by creator Sergey Nivens from AdobeStock]

Support for Balanced Debt Collection Regulations From an Unlikely Source

 [Image by creator F8studio from AdobeStock]

A. Wayne Johnson Resigns from Dept of ED, Suggests All Student Loans Should Be Canceled