John Rossman

Should Collectors Change the Validation Notices into Pennsylvania? (Podcast)

An Open Letter to the CFPB: Court Rulings on Validation Notice Hurt Consumers and Collectors

Debt Collection Drill: Federal Courts Hold that Standard Validation Notice Violates the FDCPA. Now What?

New Federal Court of Appeals Rulings Favor Debt Collectors (podcast)

New Consumer Strategy for Baiting FDCPA Violations, and Use of Text Messages in Debt Collection

Collectors Finally Winning FDCPA Cases: Is the Tide Turning or is Something Lurking?

Debt Collectors Hoping For Relief from Courts on Collection Letter Claims May Soon Get Clarity (podcast)

Verbal Authorization for Recurring Payments – Ask Yourself One Question: “Do I Feel Lucky?” (podcast)

New Collection Letter Lawsuits in California and New York: What Your Agency Needs to Know Now

First Party Servicing on Medical Accounts: The Federal and State Landscape Continues to Shift

3 Overlooked Traps for First Party/Early Out Servicers (podcast)

Consumers Bait Collectors With New Script to Manufacture FDCPA Claims

Debt Collectors Sued for Not Assessing Interest . . . Seriously?!?

Collection Agency Fights the Good Fight (and Wins!)

The Election That Changed the Collection Industry Forever

Podcast: Should Debt Collectors Email Consumers?

What Collectors Really Need to Know About the CFPB’s Proposed Rules

FDCPA Victory in Class Action Letter Case: What It Means for the Industry

Podcast: Do Consumers Need to Show "Concrete" Injury to Sue Debt Collectors?

Appellate Courts Hold Typical Collection Letters Violate FDCPA