Erin Kerr [Image by creator from ]

Erin Kerr

Content Director, Collections & Recovery at Auriemma Roundtables

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Auriemma Roundtables

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Posts Authored

Illustration of an old fashioned rotary dial phone [Image by creator ojovago from AdobeStock]

4 Ways to Sharpen Your Outbound Calling Strategy
Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

Who’s Calling?: Augment Your Collections Strategy by Telling Consumers Who’s on the Line
A blackboard with x's and o's depicting a football play [Image by creator yeyen from AdobeStock]

Four Ways to Refresh Your Recovery Strategy
A picture of a cell phone on top of paper dollar bills in various denominations, on a light blue wooden table. [Image by creator sveta from AdobeStock]

Get Your Collections Calls Answered: 3 Key Takeaways from TransUnion’s State of Customer Outreach
Illustration of a business man with a magnifying glass following $ signs [Image by creator spectrumblue from AdobeStock]

Everything We Know About BNPL Borrowers
Image of a compass with the arrow pointing towards the word "trend" [Image by creator Olivier Le Moal from AdobeStock]

The Credit Risk Trends that Matter Now.
Illustration of a business man with a magnifying glass following $ signs [Image by creator spectrumblue from AdobeStock]

"Personal Recessions" and Three Other Consumer Trends to Watch in 2023
A 1040 tax form, a check from the United States Treasury, and a $100 bill [Image by creator pixelrobot from AdobeStock]

3 Key Ways to Prepare for Tax Season Now
A hand writes compliance-related words on a whiteboard [Image by creator xdfolio from Pixabay]

3 Ways to Prepare for Ramped-up FCRA Scrutiny
Person with pen making a checkmark in a box [Image by creator peshkova from AdobeStock]

A Guide to Building a Robust Vendor Management Program in Collections
Person with pen making a checkmark in a box [Image by creator peshkova from AdobeStock]

4 Vendor Management Best Practices for Collections and Recovery
4 Businesspeople in a thinking pose, each with a question mark floating above their head [Image by creator metamorworks from AdobeStock]

Debunking Three Compliance Myths Regarding Texting in Collections & Recovery
Side of a modern high rise office building that says BANK on the side [Image by creator styleuneed from AdobeStock]

NY DFS to Focus on Equitable Access to Banking, Innovation
A person pushing a button on a laptop that appears to have illustrated white envelopes jumping out of it [Image by creator ra2 studio from AdobeStock]

3 Compliance Myths about Email for Digital Debt Collections/Recovery
[Image by creator James Steidl from AdobeStock]

CFPB Releases Report about Credit Bureau Complaint Responses
[Image by creator James Steidl from AdobeStock]

CA DFPI provides assurance of no action to applicants (with one important caveat)
Image of a map of the United States [Image by creator OliviaLowryCook from AdobeStock]

Federal Student Loan Repayment Paused Additional 90 Days
A judge's gavel sitting on a pile of cash [Image by creator Pakhnyushchyy from AdobeStock]

LendUp Agrees to Halt Making New Loans to Resolve CFPB Lawsuit
California state flag [Image by creator Oleksii from AdobeStock]

REMINDER: California DFPI Collector License Applications Due by December 31, 2021
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CFPB Releases A Reg F Consumer FAQ

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