Erin Kerr [Image by creator from ]

Erin Kerr

Content Director, Collections & Recovery at The iA Institute

iA circle logo [Image by creator insideARM from ]

The iA Institute

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Posts Authored

Image of a compass with the arrow pointing towards the word "trend" [Image by creator Olivier Le Moal from AdobeStock]

The Credit Risk Trends that Matter Now.
Illustration of a business man with a magnifying glass following $ signs [Image by creator spectrumblue from AdobeStock]

"Personal Recessions" and Three Other Consumer Trends to Watch in 2023
A 1040 tax form, a check from the United States Treasury, and a $100 bill [Image by creator pixelrobot from AdobeStock]

3 Key Ways to Prepare for Tax Season Now
A hand writes compliance-related words on a whiteboard [Image by creator xdfolio from Pixabay]

3 Ways to Prepare for Ramped-up FCRA Scrutiny
Person with pen making a checkmark in a box [Image by creator peshkova from AdobeStock]

A Guide to Building a Robust Vendor Management Program in Collections
Person with pen making a checkmark in a box [Image by creator peshkova from AdobeStock]

4 Vendor Management Best Practices for Collections and Recovery
4 Businesspeople in a thinking pose, each with a question mark floating above their head [Image by creator metamorworks from AdobeStock]

Debunking Three Compliance Myths Regarding Texting in Collections & Recovery
Side of a modern high rise office building that says BANK on the side [Image by creator styleuneed from AdobeStock]

NY DFS to Focus on Equitable Access to Banking, Innovation
A person pushing a button on a laptop that appears to have illustrated white envelopes jumping out of it [Image by creator ra2 studio from AdobeStock]

3 Compliance Myths about Email for Digital Debt Collections/Recovery
[Image by creator James Steidl from AdobeStock]

CFPB Releases Report about Credit Bureau Complaint Responses
[Image by creator James Steidl from AdobeStock]

CA DFPI provides assurance of no action to applicants (with one important caveat)
Image of a map of the United States [Image by creator OliviaLowryCook from AdobeStock]

Federal Student Loan Repayment Paused Additional 90 Days
A judge's gavel sitting on a pile of cash [Image by creator Pakhnyushchyy from AdobeStock]

LendUp Agrees to Halt Making New Loans to Resolve CFPB Lawsuit
California state flag [Image by creator Oleksii from AdobeStock]

REMINDER: California DFPI Collector License Applications Due by December 31, 2021
[Image by creator danijelala from AdobeStock]

CFPB Releases A Reg F Consumer FAQ
[Image by creator blvdone from AdobeStock]

Consumer Sentiment Towards Financial Futures Positive: Encore Capital Group's Economic Freedom Study
Five young people lined up against a wall, looking at their cell phones [Image by creator akhenatonimages from AdobeStock]

FTC Releases Do Not Call Registry Data Book
[Image by creator kentoh from AdobeStock]

What to Expect: Day 1 of Regulation F
[Image by creator James Steidl from AdobeStock]

Hunstein: Court Sets Date for en banc Hearing; Limits Briefs to Standing
A blackboard with x's and o's depicting a football play [Image by creator yeyen from AdobeStock]

Consent vs. Preference in Reg F - Don't Confuse Them

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