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How to Create Efficient Desktop Procedures that Boost Risk Protection

By Linda Dickey in Compliance

Desktop procedures. Everyone has them — and I share the key to keep you compliant and give you samples of how to create/maintain them properly. Desktop procedures, while not scintillating,…

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March 5, 2026 by Orrick, Herrington & Sutcliffe LLP in Litigation

Court Rules Independent Post-Judgment Debt Practices Can Face FDCPA, TILA Claims

On February 3, the U.S. Court of Appeals for the 7th Circuit vacated a lower court’s dismissal of a federal consumer protection lawsuit and remanded the case for further proceedings. The plaintiff…

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March 4, 2026 by Brian Hays, Virginia Bell Flynn in Litigation

Fifth Circuit Holds TCPA Does Not Require Prior Express Written Consent for Telemarketing Calls

In Bradford v. Sovereign Pest Control of Texas, Inc., the U.S. Court of Appeals for the Fifth Circuit held that the Telephone Consumer Protection Act (TCPA) does not require “prior express written consent” for…

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March 3, 2026 by Joel Rosenthal in The Economy

Q4 2025 Credit Card Charge-Offs Continue to Show Signs of Stabilizing at an Elevated Level

In the fourth quarter of 2025, credit card charge-offs and delinquency rates—often viewed as an early indicator of future charge-offs—declined very slightly. More significantly both metrics continue to show stabilization…

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March 2, 2026 in Collection Strategy

insideARM Weekly Recap – Week of February 23, 2026

News in the ARM industry never stops and determining what’s truly relevant can be a challenge. That’s where insideARM’s weekly recap comes in. Our weekly recap of top stories will give you the news we found most…

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March 2, 2026 in Association News

Receivables Management Association International Launches Version 14.0 of its Receivables Management Certification Program

SACRAMENTO, Calif. — The Receivables Management Association International (RMAI) announces the adoption of version 14.0 of its Receivables Management Certification Program after a lengthy development and review process. Several significant enhancements were…

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March 2, 2026 in Company News

Coast Professional, Inc. Ranks Sixth in 2026 Training MVP Awards, Marking Seven Consecutive Years of Recognition

GENESEO, N.Y. — Coast Professional, Inc. is proud to announce that it has earned 6th place in the 2026 Training MVP Awards, its highest ranking to date. This achievement continues the company’s impressive seven‑year streak…