InsideARM

AdobeStock-Drobot_Dean-share-secret-tell-whisper-pass_along-news.jpeg

Top Story

insideARM Weekly Recap – Week of February 2, 2026

By Missy Meggison in AI

News in the ARM industry never stops and sorting out what’s news and what’s noise can be a challenge. That’s where insideARM’s weekly recap comes in. Our weekly recap of top stories will give you the news…

blacksalmon / AdobeStock

January 29, 2026 by Andrew Domino in Collection Strategy

Curbing Collections Complaints: Simple Fixes to Reduce Customer Dissatisfaction

Debt collection complaints accounted for 7% of more than 1.6 million customer complaints fielded by the CFPB in 2023. Over the years, many solutions were developed to curb collections complaints….

Blank numbered list with Rules at header written on chalkboard.

Krasimira Nevenova / AdobeStock

January 28, 2026 by Stefanie H Jackman in California

California DFPI Considers New Consumer Reporting Registration

On January 12, the California Department of Financial Protection and Innovation (DFPI) issued a second invitation for comments on potential regulations under the California Consumer Financial Protection Law (CCFPL) that would require…

beatriz-perez-moya-XN4T2PVUUgk-documents-folders-files-unsplash

beatriz-perez-moya / unsplash

January 27, 2026 by Orrick, Herrington & Sutcliffe LLP in CFPB

CFPB Releases Annual Performance Report for Fiscal Year 2024

On January 14, the CFPB released its annual performance report, outlining the agency’s activities for fiscal year 2024 under the prior presidential administration. The report described the previous leadership as having engaged in…

Closeup of person's hand holding a briefcase and a folder newspaper.

ono-kosuki / pexels

January 26, 2026 by Missy Meggison in Compliance

insideARM Weekly Recap – Week of January 19, 2026

olegkruglyak3 / AdobeStock

January 26, 2026 in Company News

Harris & Harris appoints Justin Miller as VP of Operations and Dan Medina as Sr. Director of AI Applications & Operational Effectiveness

CHICAGO — Harris & Harris, Ltd. (H&H), a leader in accounts receivable management and customer care solutions, recently announced the appointment of Justin Miller as Vice President of Operations and…

peshkova / Adobestock

January 22, 2026 by Kevin Kirchman in Compliance

2026 FCRA Requirements Checklist for Credit Data Furnishers & Lenders

A practical guide to responsible credit reporting and dispute handling. Staying ahead of FCRA requirements requires more than policy—it’s about execution. From ensuring permissible use to handling disputes and furnishing accurate data,…