What exactly is an internal audit? And what are some best practices to consider?

It’s not just regulators who expect you to audit for compliance. Your clients are expecting you to conduct various audits of your processes and procedures.

Download this free report to learn four steps to keep your agency safely on track — from both a collection agency and debt buyer perspective.

InIn - 4 Steps to Internal Audits Downloadable Cover

Four Steps to Internal Audits for Collection Agencies & Debt Buyers

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insideARM: Accounts Receivable Management

Annual Report on FDCPA Enforcement and Administration Released by CFPB

The Consumer Financial Protection Bureau (CFPB) late last week released its fourth annual report to Congress detailing the regulator’s efforts to administer and enforce the Fair Debt Collection Practices Act (FDCPA). The report includes updates on supervision, enforcement, rulemaking, and complaints in the debt collection market, among other things.

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