Mitigating the Risk of Dialing Post-TCPA Ruling

The top four pain points of customer concern and tips on how agencies can continue to utilize dialing and messaging technology.

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Utilizing Technology to Mitigate the Risk of Dialing in the Wake of the Latest FCC-TCPA Ruling

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insideARM: Accounts Receivable Management

Written Procedures A Major Factor in Ruling Against Collector in FDCPA Bona Fide Error Case

Last week the U.S. Court of Appeals for the 7th Circuit affirmed a District Court ruling against Nationwide Credit Corporation in an FDCPA case involving the “bona fide error” defense. In part, the court said the collector failed to show it maintained procedures sufficient to avoid the type of violation in question.

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