5 Ways to Increase Your Collections Effectiveness
In today’s dynamic collections environment, traditional approaches are less and less effective. New techniques—like self-serve ways for customers to resolve delinquencies from their mobile phone—produce higher ROI for collections time, effort and expense.
Download this free whitepaper to learn how these new techniques could work for you!
Taking Your Collections Performance to the Top
insideARM: Accounts Receivable Management
In October 2014, consumers filed 911 lawsuits claiming violations of the Fair Debt Collection Practices Act (FDCPA), up 13.4 percent from September and an increase of 16.1 percent from October 2013. But total FDCPA lawsuits are still on track to finish well below 2013 numbers, which would mark the third straight year of declines.Read more of today's top story »
Today's News and Opinion
- Free Webinar: CFPB and FTC Developments in Debt Collection November 26, 2014
- Two Veterans Within Student Loan Collections Industry Join Forces to Start New Company November 26, 2014
- CFPB Reports Reveal Details About Debt Collection Regulation November 25, 2014
- Enhancing Patient Communication November 25, 2014
- ARM Law Firm Barron & Newburger Announces Major Expansion November 25, 2014
- Executive Change: Caine & Weiner Announces Collection Management Promotion and Other Internal Changes November 25, 2014
- BillingTree Adds Webinars Tackling Convenience Fees & Healthcare Receivables to Spotlight Series November 25, 2014
- TCPA and FDCPA Class Action Targets New Kind of Business: Digital Rights Enforcers November 24, 2014
- It Takes Two to Tango November 24, 2014
- Account Control Technology Donates $32,014 to Susan G. Komen and the Fight to End Breast Cancer November 24, 2014
Collection Industry Blogs
For years, strategic thinkers in the debt industry have known that student loans offers the most growth opportunity. But how safe is that assumption in light of the scrutiny everyone is giving education loans right now?
Congress is looking into how the government manages its student loan portfolios, the CFPB is taking a more active role in regulating the market — especially for consumer behind on their payments — and now, this: the possibility that accounts will be taken away from private ARM firms and given to in-house Treasury collectors.
So is this still the safe sector we all have assumed?