Mitigating the Risk of Dialing Post-TCPA Ruling

The top four pain points of customer concern and tips on how agencies can continue to utilize dialing and messaging technology.

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Utilizing Technology to Mitigate the Risk of Dialing in the Wake of the Latest FCC-TCPA Ruling

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A Q&A for Agencies on the FCC’s 2015 TCPA Clarification

John Bedard: “I would like to suggest that we remove this concept of manually dialing. Just because you use your fingers to dial a phone number does not mean that the TCPA does not regulate the call you’re making. This question remains timely, because every consumer and every consumer lawyer is going to accuse your machine of being a dialer because of the language of this ruling.”

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