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Within the paper you will receive: (1) FDCPA, TCPA, and CFPB overviews, (2) Legal requirements and restrictions, (3) Best practices
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Compliance Tips for Outbound Debt Collection Communications
insideARM: Accounts Receivable Management
A federal judge this week sided with a consumer plaintiff in denying a motion to dismiss an FDCPA class action case. The collection agency defendant argued that the debt did not fall under the FDCPA because it was incurred in a transaction required by law. The case also involves a claim concerning disclosure through a clear envelope window, a recent development that is sure to pop up more frequently.Read more of today's top story »
Today's News and Opinion
- CFPB Sues Texas Company for Sham Credit Card December 18, 2014
- Potential ARM Game Changers to Watch for in 2015 December 18, 2014
- BillingTree Completes HIPAA Security Assessment as Part of its Focus on Regulatory Compliance December 18, 2014
- Big Shifts in Debt by Age: A Very Literal Interpretation of Knowing Your Debtor December 17, 2014
- Winners and Rankings Announced in 2014 Best Places to Work in Collections December 17, 2014
- Creating an Effective Compliance Program: A Focus on Risk Assessment December 17, 2014
- Texas AG Announces Investigation Into Scam Debt Collection Calls December 17, 2014
- Executive Change: ABC-Amega Hires Paul Parisse as VP of Global Operations December 17, 2014
- Foti Out? Zortman In? What’s Up With Voicemail Messaging? December 16, 2014
Collection Industry Blogs
For years, strategic thinkers in the debt industry have known that student loans offers the most growth opportunity. But how safe is that assumption in light of the scrutiny everyone is giving education loans right now?
Congress is looking into how the government manages its student loan portfolios, the CFPB is taking a more active role in regulating the market — especially for consumer behind on their payments — and now, this: the possibility that accounts will be taken away from private ARM firms and given to in-house Treasury collectors.
So is this still the safe sector we all have assumed?
Doing it Right
- Anonymous Good Samaritan Registers ARMing Heroes for AmazonSmile Program December 16, 2014
- CBE Gives Back to the Community December 9, 2014
- BillingTree’s ‘Goodwill’ Assisting Many Community Charities Including Future for Kids December 9, 2014