Mitigating the Risk of Dialing Post-TCPA Ruling

The top four pain points of customer concern and tips on how agencies can continue to utilize dialing and messaging technology.

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Utilizing Technology to Mitigate the Risk of Dialing in the Wake of the Latest FCC-TCPA Ruling

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Motion Granted for Debt Collector in FDCPA Bona Fide Error Case

On January 29, 2016 the U.S. District Court for the Southern District of Alabama granted a Motion for Summary Judgment by the Defendant in Robert L. Arnold v. Bayview Loan Servicing, LLC, et al. This was a bona fide error case, and was won on the existence of substantial evidence of policies & procedures and training.

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