insideARM.com has compiled its Operation Guides into the Operations Master Series: a low-cost, one-stop solution for learning about the most pressing operational topics in 2014. When you purchase the Operations Master Series, you get access to SIX Operations Guide titles:
- Call Volume
- Call Monitoring
- Call Recording
- Collection Letters
Each Operations Guide comes complete with a link to the full video recording of the webinar -- great for use for all-staff trainings and quarterly in-services -- as well as a Certificate of Completion. This is a great resource for tracking training, allowing regulators and clients to see your agency's commitment to continuing compliance and education!Learn More
You can watch all of the presentations from the 2014 session of ARM-U -- a two-day compliance and operations educational event held in Washington D.C. You'll receive the transcript and video link for each of the seven sessions delivered to your inbox instantly.
- Anthony DiResta's Keynote: Compliance is Not a Book on the Shelf, but a Story
- Regulatory Forecast
- Understanding the Scope of a CFPB Audit
- Service Provider Compliance
- How to Fire a Client
- Building the Best CMS
DATE: 19 March 2015 | TIME: 2.00 p.m. Eastern
This webinar is only open to creditors, collection agencies, debt buyers, and collection attorneys.
This insideOperations webinar puts attendees into a classroom-like setting with industry experts in collection agency operations. This presentation, covering consumer disputes, written and verbal, gets your operations team thinking about best practices and how to implement them going forward. Attendees will also be able to ask questions of the presenters related to the topic.
New webinar pricing is in effect for 2015, with better value for attendees. Check inside for more details.Learn More
This 75-minute webinar will present industry best-practices, as well as hidden pitfalls, that face compliance professionals as they try to keep their agencies -- originating creditors, debt collection, debt buying -- on the right side of the law.
Even if you're not directly affected, being CFPB-ready can only make your collection agency more compliant.
Webinar participants will receive:
- One seat at the webinar (Compliance Professional Forum members will get the appropriate discount)
- A complimentary copy of the PowerPoint
- A copy of the recorded webinar (comes as an online video, perfect for use during trainings and in-service)
- A complete transcript of the webinar
Want to get discounts on this and other webinars, reports, checklists, scripts, and in-person facilitated meetings with your peers? Consider becoming a member of the Compliance Professionals Forum. CPF members can buy this webinar seat for as little as $135.15)
The Compliance Professionals Forum's bi-monthly webinar series makes YOU the expert in debt collection compliance.
By purchasing this bundle you get access to all six of the 2015 insideCompliance webinars, and will receive the video recording after each webinar is complete. These targeted sessions give you unique access to top industry experts, and the chance to interact directly with our speakers and get personalized advice on the compliance topics. Purchasing a year-long pass is a great way to save money while not scrimping at all on expertise!Learn More
insideARM's bi-monthly webinar series makes YOU the expert in collection floor operations.
By purchasing this bundle you get access to all six of the 2015 insideOperations webinars, and will receive the video recording after each webinar is complete. These targeted sessions give you unique access to top industry experts, and a chance to interact directly with our speakers and get personalized advice on the operations topics. Purchasing a year-long pass is a great way to save money while not scrimping at all on expertise!Learn More