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The Telephone Consumer Protection Act frequently outpaces the Fair Debt Collection Practices Act as the statute that causes the most confusion and lawsuits, and it wasn’t even geared at the collection industry to begin with! For instance, the emergence of new-to-the-industry technology like cell phones can throw collectors for a compliance loop. The way you communicate on your personal cell phone doesn’t always fly when it comes to debt collection. With a law that causes this much confusion, you want to make sure you have the latest information. Your business and your bottom line depend on it!
This report contains guidance on:
Author: insideARM.com with John Rossman and David Kaminsky
Length: 179 pages