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About the insideARM.com Store

insideARM.com’s Store is one of the most trusted online bookstores for the ARM industry. From reports to tutorials to webinars, our products are designed specifically to put you ahead of the game and the regulators.

What to Expect

Once you've completed your purchase for a downloadable product, you can download it by:

  • Logging in to your account. From "My Account," go to the "My Downloadable Products" page to download your products.
  • In the order confirmation email you are sent the product listing will include a download link which you can also use to directly download your purchases.

For many, furnishing data to TransUnion, Equifax and Experian is now fraught with considerations that were once less of a burden: compliance risk exposure, eOscar headaches, the outsized expense of managing process and audit results. Still, many agencies still use credit reporting as a way to encourage consumer payments---sometimes against the compliance department’s wishes. 

Some things have endured a sea of change: Rules around credit reporting and healthcare accounts remain confusing; consumer expectations of clean credit reports after payment can lead to consumer complaints later (all three CRAs frown on, if not explicitly disallow, the removal of trade lines from a consumer's credit report after payment); and the Consumer Financial Protection Bureau has credit reporting in its cross-hairs as a practice that can be used in a negative way against consumers. 

This Tool gathers together industry intelligence along with policies and procedures from insideARM members across a variety of debt industry verticals.

These documents can be useful in: 

  • testing your current policy/procedure against others in the industry
  • testing your own business practices
  • exposing gaps in your current process
  • understanding how others are tackling this issue
  • developing your own policy/procedure from scratch.

This information is culled from Compliance Professional Forum members. It is not legal advice, and is not intended to be legal advice.