Published 2000, Credit Research Foundation
1 Book, 500 pages
Described as "the most comprehensive guide on the market today," this practical handbook for credit, accounts receivable and customer financial management is a "how-to guide" written by credit professionals for credit professionals. With 500 pages of functional information, this all-inclusive operating manual starts with writing a credit policy and ends with a self-examination of your credit and receivable organization. It covers all facets of daily operations. Used by hundreds of businesses, this desktop reference is a must for every credit organization. This book must be part of your credit organization's library.
Subjects Covered:
- How to Write a Credit Policy
- Examining the New Customer
- Alternative Methods of Risk Management
- The Basics of Deduction and Chargeback Management
- Principles and Methods of Collections
- An Introduction to International Credit
- Establishing and Maintaining an Efficient Lockbox System
- Collecting from the Federal Government
- Strategies and Techniques to Improve Leadership and Supervision Skills
- Developing a Job Description
- Measuring Internal Customer Satisfaction
- Internal Analysis of the Credit and Accounts Receivable Operation
- Developing a Strategic Plan
- A Practical Approach to Customer and Financial Statement Analysis
- Performance Measures for Credit Collection and Accounts Receivable
- Understanding and Using Letters of Credit
- The Trade Creditor's Guide to the Statement of Cash Flows
- The Auditor's Report - Its Significance and Meaning to Credit Grantors
- Dealing with the Distressed Customer
- The Business of Fraud
- Selecting a Third Party Collection Method
- Ethics and Laws Affecting Business Credit
- Credit and Accounts Receivables Primary Systems
- Understanding and Using Credit Scoring
- Comprehensive Glossary (150 pages) of Business, Accounting, Legal, Financial, Administrative, Operational and Technology Words and Phrases
- Table of Financial Statement Classification of Accounts
- Financial Analysis Ratios and Formulas
- Forms and Documents used in Credit
