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insideCompliance: Servicemembers Civil Relief Act Overview

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Date: 20 November 2014 Time: 2:00 p.m. Eastern

The Servicemembers Civil Relief Act (SCRA) is designed to provide protection for military members as they enter active duty. Following the 2009 financial crisis and the rising number of foreclosures, reports began surfacing about banks and other financial institutions violating the SCRA.

Collection agencies are susceptible to SCRA violations, too. This edition of insideCompliance will look at what collection managers and compliance officers need to know to stay on the right side. Some agencies make the business decision to eschew any servicemember account -- but is that your best strategy?

You’ll Learn:

  • Why SCRA violations mean to a collection agency
  • Best practices around handling servicemember accounts
  • How collection agencies can work with their clients (creditors) on servicemember accounts

Speakers: Roy Kaufmann | Kirk Jensen | Sasha Leonhardt

Roy Kaufmann is an attorney with over 30 years of experience in civil and criminal law and am conversant in legislative as well as litigation matters. This experience has offered Kaufmann a good perspective of the preparations needed for effective prosecution of debt recovery while keeping a very watchful eye on protecting the many rights afforded to individuals under the Servicemembers Civil Relief Act ("SCRA"). He has written extensively on the SCRA.

Kirk Jensen is a partner at BuckleySandler LLP. Mr. Jensen's practice focuses on retail and commercial financial services. In particular, he represents a variety of financial services clients in federal and state enforcement agency investigations and enforcement actions, litigation matters before federal and state courts, examinations, and in administrative proceedings. Mr. Jensen has published numerous articles and is a frequent speaker on a wide variety of issues related to retain and commercial financial services. In particular, Mr. Jensen has published and spoken extensively on SCRA issues, best practices in mortgage lending and servicing, unfair and deceptive acts and practices in the financial services industry, and consumer arbitration.

Sasha Leonhardt is an associate in the Washington, DC, office of BuckleySandler LLP. Mr. Leonhardt represents financial services industry clients in a wide range of enforcement, litigation, and regulatory matters. Mr. Leonhardt has represented clients in government investigations and enforcement actions related to mortgage origination, servicing, and foreclosure. Mr. Leonhardt also has substantial experience advising clients on the Servicemembers Civil Relief Act. Mr. Leonhardt has written and published articles on data privacy, class action litigation, white collar litigation, whistleblower lawsuits, and the Consumer Financial Protection Bureau.