ARM companies often find themselves under siege from consumers and their attorneys claiming violations of the Fair Debt Collection Practices Act (FDCPA). While many claims have to be handled in court, some can be squashed early in the process.
Two ARM defense experts discuss ways agencies can defeat FDCPA claims, both before and after the cases enter the legal system.
In the latest episode of their ARM legal podcast, Attorneys John Rossman and Mike Poncin discuss specific strategies for preventing and defeating FDCPA claims including collection call recordings, researching the background of FDCPA Plaintiffs, leveraging relationships with opposing counsel and fighting the good fight.
Listen to the 12 minute podcast below:
(if you can’t see the player, listen to the podcast at http://traffic.libsyn.com/thedrill/TDCD_ep20.mp3)
Editor’s Note: Don’t forget insideARM’s Ask the Attorney webinar series, kicking off on October 25. The first session will feature ARM defense attorneys. Learn more.