In response to many, many questions from the debt collection industry (including from insideARM.com!) Debt Collection Drill podcast producers, attorneys John Rossman and Mike Poncin examine the role the Consumer Financial Protection Bureau will play in supervising the debt industry and they provide specific information for preparing for CFPB audits and oversight.
During the podcast, Rossman references the CFPB Supervision and Examination manual which can be found at http://www.consumerfinance.gov/guidance/supervision/manual/
Listen to the 11 minute audio blog below:
The Debt Collection Drill – CFPB supervision