AI-powered Multichannel Outreach Is Transforming the Collections Industry

Industry-leading agencies have been using Interactive Assistants powered by Conversational AI to automate collection calls with consumers across multiple channels—voice, email, chat, and text. In this new white paper from Skit.ai, you'll learn: 

• What industry leaders who have been using Conversational AI are saying 
• What the latest regulatory updates mean for Conversational AI users 
• How AI can help you reduce delinquencies and charge-offs and collect faster 
• The benefits of adopting AI now vs. Later 

Credit-based triggers should be a core requirement for your business.

Uncertain economic times and a higher volume of delinquencies has made managing your collection portfolio increasingly challenging. Implementing the right tools is critical. In their recent analytics study, Experian explores how Collections Triggers℠ works and how debt collectors effectively leverage them to prioritize accounts and increase recovery rates.

Is your organization prepared to handle a sudden increase in collection activity?

U.S. consumers are struggling with debt incurred during the pandemic, leaving a brewing storm of bad debt and delinquencies looming on the horizon. In this new eBook from Finvi, you’ll discover the economic factors leading to rising debt, and how technology can help your organization handle the increase as well as make your strategies more effective.