This First-Party Thing is Heating Up

Creditors like the first-party model because it maximizes control over the collection agency. Debt collectors like the first-party model because it insulates them from liability under the Fair Debt Collection Practices Act (FDCPA). Arguably, consumers like the first-party model because they effectively communicate directly with the party to which they owe money. But if this seems too good to be true, it probably is.

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from insideARM.com

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Court Rules “Reply-by” Date Falling Outside 30-day Validation Notice Not a FDCPA Violation

Last week a federal court in Missouri ruled that a letter which contained a “reply-by” date that was outside the 30-day validation notice window was not a Fair Debt Collection Practices Act (FDCPA) violation. The case is Koller v. Midland Credit Management, Inc. (Case No. 4:17-cv-00430, U.S.D.C., Western District of Missouri, Western Division). 

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10 October 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for an in-person free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

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Free Reports and Webinars

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» Collect More, Spend Less: an ROI Guide to Collecting Through Digital Channels

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» Buyer's Guide to Right-party Contact Data

» Collection Call Compliance

» Email Communications: Practice Pointers for Third-Party Agencies

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