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Disclosure About Less Favorable Future Terms in Collection Letter Does Not Violate FDCPA, Says Missouri Court

On Friday, the Eastern District of Missouri decided a case in favor of a debt collector pertaining to a collection letter that stated the creditor may offer less favorable terms in the future if the consumer satisfies the amount for less than the full balance owed. The case in question is Lantry v. Client Services, Inc., No. 4:18-cv-1694 (E.D. Mo. Aug. 2, 2019).

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New whitepaper: Automation for Transforming the Debt Collection Management Landscape

With success in the ARM and collection industry being volume-driven, and clients demanding cheaper rates and faster results, we need to ensure faster inventory (debt) turnover (collections). An effective collections and case management solution offering ways to automate the collection process can help, specifically,  by managing instances involving multiple claims and other activities that get increasingly complicated as the journey from claims received to actual collections lengthens. In this information- and insight-rich new whitepaper from AgreeYa, find out how a digitally-agile collection and case management solution can work for you.  Click here for more.

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You Oughta Know, 5 August 2019

Welcome to You Oughta Know, a quick round-up of other stories around the web that you should probably know about.


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Risks and Requirements: A Dive into the NPRM

8 August 2019 at 02:00 p.m.

Join insideARM, in a webinar generously underwritten by TCN, as we look at six sections of the NPRM and lay out the risks, the requirements, and some opportunities buried within the Notice of Proposed Rule-Making.

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