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CFDCPA Meeting with Interim Administrator: Licensing, Complaints, and Communication

Industry sources at Colorado's bi-annual Fair Debt Collection Practices Act (CFDCPA) report shared that it was run by Jan Zavislan, the Interim Administrator, who made it clear that his role was temporary and that the new Attorney General (AG) once elected will be able to appoint a new Administrator. 

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The Business Case for Kiosk Bill Collection?

Many customers prefer to pay in person. Some have no other option. If your customers can’t pay you in person, you are probably collecting a lot less than you could. So, what if your customers could pay you in person? In this new, free whitepaper, find out how your customers could pay you through automated bill payment kiosks located in places convenient for your customers. Click here to learn more.


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N.D. Ill.: Claim Splitting Barred by FDCPA Even if Same Claim Occurred on to Two Separate, Unique Accounts

The legal doctrine of res judicata precludes a plaintiff from relitigating an identical claim based on the same set of facts against the same defendant when the first claim was already decided on the merits. In the context of the Fair Debt Collection Practices Act (FDCPA), a question recently arose in the Northern District of Illinois: whether res judicata applies to a second lawsuit filed by the same plaintiff against the same agency under a similar set of facts if the two suits involved two separate accounts placed with the agency.

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ARM-U 2018 Fall Semester: A Virtual Conference Series for Collection Industry Professionals

insideARM & the Compliance Professionals Forum present a virtual conference series where industry professionals gather to learn from experts focusing on critical topics & operational pressures. ARM-U is a multi-part webinar series that takes place over the course of 3 days, and is designed as an online classroom-like setting. October 23 2018 at 01:00 p.m.

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