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2nd Circuit: Debtor’s Failure to Exercise 1692g Rights Does Not Preclude FDCPA Claim

The Fair Debt Collection Practices Act (FDCPA) provides consumers with a tool to dispute and request validation of a debt. However, section 1692g of the FDCPA states that if a consumer does not dispute the debt within thirty days of receiving notice of these rights, then the debt collector may assume the debt is valid.

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New Whitepaper: How to Handle Consumer Communication during Disasters

How can contact centers remain efficient during disasters when consumers are unwilling or unable to respond to your contact attempts?  Find out in this new, FREE whitepaper from ContactRelief. Learn how to identify customers affected by a disaster and shape your contact strategy to remain efficient while avoiding customer hostility, protecting your brand image, and eliminating compliance risks. Get the whitepaper right here.


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Oral Arguments Scheduled in Dept. of ED Debt Collection Contract Protest

Last week Judge Wheeler scheduled oral argument in the case of FMS v. The United States (ED) and Alltran Education, Inc. On August 30, 2018 at 10:00 AM EDT the Court will hear argument on both the Plaintiffs' and Defendants' motions for judgment on the administrative record.

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Women in Consumer Finance Conference

10 December 2018 at 06:00 p.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2018 – a conference and networking event for ALL women in consumer finance.

Event Details »


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