Newsletter Archive Version
Essential headlines, new reports, and best practices from insideARM.com. Got this from a friend? Subscribe to the ARM Insider.

ARM Insider - The Debt Industry's Most-Trusted Daily header image

Calls to Consumer Prior to Processing Cease & Desist Letter Do Not Violate FDCPA

Recently, the United States District Court in New Jersey granted summary judgment in a Fair Debt Collections Practices Act (FDCPA) case in favor of a debt collector where at 9:58 a.m. an employee of the collector had picked up a Cease & Desist Letter that was sent certified mail, but because it hadn't yet been processed, a call was placed to that consumer just twelve minutes later, at 10:10 a.m. the same day. 

Read the Whole Story »

ADVERTISEMENT
Advertisement
 

Integrate Consent Capture into Multichannel Workflows

July 13 at 2pm ET – Consent capture, storage, and management pose significant obstacles to capitalizing on non-voice channels. Find out how: Capture Consent in an Existing Workflow to Drive Multichannel ROI, a free, practical webinar from LiveVox. Register today.


ADVERTISEMENT
Advertisement

ADVERTISEMENT
Advertisement

CFPB Bans Mandatory Arbitration in Financial Services Contracts

Yesterday the Consumer Financial Protection Bureau (CFPB) announced “a new rule to ban companies from using mandatory arbitration clauses to deny groups of people their day in court.”  

Read the Whole Story »


ADVERTISEMENT
Advertisement

A Candid Conversation about Compliance - Washington, DC

10 October 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for a free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

Event Details »


Keep Up With Us

Facebook Logo Facebook
Twitter Logo Twitter
LinkedIn Logo LinkedIn
insideARM.com
To continue receiving email newsletters from insideARM, please add editor@insidearm.com to your address book and/or safe list. All content and articles copyright © by Auriemma Roundtables, Inc. All rights reserved. You can review insideARM's privacy policy here. Manage your email newsletter preferences or unsubscribe from this newsletter. Want to suggest a story? Email iaeditor@roundtables.us

Want to be promoted in our publications? See our marketing options.

Our mailing address is:
%SENDER-INFO%