Court Says Calls to VoIP Number Did Not Violate TCPA

Last week a United States district court judge ruled that a company did not violate the Telephone Consumer Protection Act (TCPA) by making calls to a number that was assigned to VoIP because the consumer plaintiff was not charged for the calls. The case is Klein v. Commerce Energy, Inc., (Case No. 14-105, U.S. District Court, W.D. Pa. June 21, 2017).

Read the Whole Story »

Look out for the next insideARM newsletter on July 5th.

We won't be publishing on the 3rd or 4th. Have a great 4th of July, everyone!

News and Opinion

from insideARM.com

» Are Significant Changes To Class Actions On The Horizon? (Part Two)

» Court Says Calls to VoIP Number Did Not Violate TCPA

» CFPB Takes Action Against Unscrupulous Credit Repair Firms

» LexisNexis® RiskView™ Liens & Judgments Report Instills New Confidence for Collections and Limits Risk

» FDCPA Case Law Review for April and May 2017

» Petition to Exempt Ringless Voicemails From Anti-Robocall Rules Has Been Withdrawn

» 7 Key Questions to Ask When Shopping for a Payment Solution (sponsored)

» TCPA Case Law Review for May and June 2017

Are Significant Changes To Class Actions On The Horizon? (Part Two)

This article, Part Two, discusses the proposed revisions to Federal Rule of Civil Procedure 23 and the impact these changes may have on future class action settlements. 

Read the Whole Story »

insideARM Jobs

» Vice President of Business Development - Optio Solutions, LLC. - Remote, CA

» Inside Sales Representative - Education / Govt Sector - Windham Professionals - Salem, NH

» Assistant Manager (Phoenix, San Antonio, St. Louis) - GC Services LP - Phoenix, AZ

» Project Manager - Confidential - St. Louis, MO

» Collection Manager - Medical - Hollis Cobb Associates - Jackson, MS

All Jobs

A Practical Approach to Capturing Consent and Driving Multichannel ROI

13 July 2017 at 02:00 p.m.

Learn how to integrate consent capture into existing workflows and increase the use of non-voice channels.

The rise of multichannel contact center presents an exciting opportunity to expand consumer outreach programs. However, today’s complex and uncertain regulatory environment presents significant obstacles in capitalizing the multichannel platform. This is especially true in the ARM industry where regulatory scrutiny is especially high. At the core of this challenge is the issue of consent.

Event Details »

Free Reports and Webinars

from insideARM.com

» Collection Call Compliance

» Email Communications: Practice Pointers for Third-Party Agencies

» Best Practices in Right-Party Contacts: A TransUnion True Talk

» New Channels, New Tactics: Improving Performance with New Consumer Communication Standards

» The Right-Party Contact Driver's Manual

» Reaching the Right Party Infographic

View all Free Reports and Webinars