Petition to Exempt Ringless Voicemails From Anti-Robocall Rules Has Been Withdrawn

A petition filed with the Federal Communications Commission (FCC) to exempt ringless voicemails from anti-robocall rules has been withdrawn after heavy opposition from many parties. 

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News and Opinion

from insideARM.com

» CFPB Takes Action Against Unscrupulous Credit Repair Firms

» LexisNexis® RiskView™ Liens & Judgments Report Instills New Confidence for Collections and Limits Risk

» FDCPA Case Law Review for April and May 2017

» Petition to Exempt Ringless Voicemails From Anti-Robocall Rules Has Been Withdrawn

» 7 Key Questions to Ask When Shopping for a Payment Solution (sponsored)

» TCPA Case Law Review for May and June 2017

» The Department of ED Contract: A Candid Discussion between Industry Experts Mike Ginsberg and Randy Kamm

» 3 Overlooked Traps for First Party/Early Out Servicers (podcast)

CFPB Takes Action Against Unscrupulous Credit Repair Firms

Yesterday the Consumer Financial Protection Bureau (CFPB) issued a press release announcing they are taking enforcement action against four credit repair companies and three individuals for misleading consumers and charging illegal fees. A copy of the press release can be found here. 

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insideARM Jobs

» Inside Sales Representative - Education / Govt Sector - Windham Professionals - Salem, NH

» Assistant Manager (Phoenix, San Antonio, St. Louis) - GC Services LP - Phoenix, AZ

» Project Manager - Confidential - St. Louis, MO

» Collection Manager - Medical - Hollis Cobb Associates - Jackson, MS

» Client Relations Manager - Executive Alliance - Eastern U.S. virtual/remote, NA

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A Practical Approach to Capturing Consent and Driving Multichannel ROI

13 July 2017 at 02:00 p.m.

Learn how to integrate consent capture into existing workflows and increase the use of non-voice channels.

The rise of multichannel contact center presents an exciting opportunity to expand consumer outreach programs. However, today’s complex and uncertain regulatory environment presents significant obstacles in capitalizing the multichannel platform. This is especially true in the ARM industry where regulatory scrutiny is especially high. At the core of this challenge is the issue of consent.

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Free Reports and Webinars

from insideARM.com

» Collection Call Compliance

» Email Communications: Practice Pointers for Third-Party Agencies

» Best Practices in Right-Party Contacts: A TransUnion True Talk

» New Channels, New Tactics: Improving Performance with New Consumer Communication Standards

» The Right-Party Contact Driver's Manual

» Reaching the Right Party Infographic

View all Free Reports and Webinars