3 Overlooked Traps for First Party/Early Out Servicers (podcast)

First party and early-out servicing provides an enhanced customer service experience and greater responsiveness for consumers. These qualities make first party and early-out servicing beneficial for creditors as well as consumers. However, as the prevalence of this type of servicing increases, consumer attorneys and regulators seek to find ways to apply traditional debt collection laws and statutes to first party and early-out servicing. 

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Coming up this week: a new insideARM webinar on omnichannel compliance

On June 29 at 2pm ET – get the omnichannel-related compliance framework you need with our new, FREE webinar, Omnichannel Communications: Compliance in a New Paradigm. Find out how to handle the trickiest compliance and operational challenges with omnichannel strategy, including:

• How to manage the compliance implications of right-party contact right in an omnichannel environment
  
• How to calibrate contact restrictions across multiple channels
  
• How to maximize channel interaction to improve right-party contact and liquidation rates
  

Register here.

News and Opinion

from insideARM.com

» 7 Key Questions to Ask When Shopping for a Payment Solution (sponsored)

» TCPA Case Law Review for May and June 2017

» The Department of ED Contract: A Candid Discussion between Industry Experts Mike Ginsberg and Randy Kamm

» 3 Overlooked Traps for First Party/Early Out Servicers (podcast)

» 23 Financial Industry Groups Urge Adoption of Bipartisan Commission to Run CFPB

» Department of Education Files Appeal of Preliminary Injunction; Briefing Deadlines Set

» New York Times Article Criticizes Tactics of Private IRS Debt Collectors

TCPA Case Law Review for May and June 2017

insideARM maintains a free TCPA resources page to provide the ARM community a destination for timely and topical information on the Telephone Consumer Protection Act of 1991 (“TCPA”). This page is generously supported by Neustar. See the page here or find it in our main navigation bar from any page on insideARM under Compliance Portals. 

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insideARM Jobs

» Assistant Manager (Phoenix, San Antonio, St. Louis) - GC Services LP - St. Louis, MO

» Project Manager - Confidential - St. Louis, MO

» Collection Manager - Medical - Hollis Cobb Associates - Jackson, MS

» Client Relations Manager - Executive Alliance - Eastern U.S. virtual/remote, NA

» Business Development Executive - Healthcare - Executive Alliance - Remote/virtual, NA

All Jobs

A Candid Conversation about Compliance - Denver, Colorado

23 August 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for a free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

Event Details »

Free Reports and Webinars

from insideARM.com

» Collection Call Compliance

» Email Communications: Practice Pointers for Third-Party Agencies

» Best Practices in Right-Party Contacts: A TransUnion True Talk

» New Channels, New Tactics: Improving Performance with New Consumer Communication Standards

» The Right-Party Contact Driver's Manual

» Reaching the Right Party Infographic

View all Free Reports and Webinars