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Nobody Answering the Phone; Student Loan Borrowers (and Taxpayers) Impacted Bigtime

insideARM has written extensively about the ongoing story of the Department of Education (ED) RFP for Private Collection Agency (PCA) services. But to this point, our coverage has only focused on the decision process, not the impact of the decisions on borrowers and taxpayers. That impact is now considerable.

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What's Inside the CFPB Enforcement Policies and Procedures Manual 2.0

Despite facing significant legal challenges and a shifting political landscape, the Consumer Financial Protection Bureau (CFPB) is virtually unrestrained in its ability to launch investigations and threaten enforcement actions. We've obtained through a Freedom of Information Act (FOIA) request the most recent official CFPB Enforcement Policies and Procedures Manual Version 2.0.

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A Candid Conversation about Compliance - Denver, Colorado

23 August 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for a free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

Event Details »


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