Collectors Finally Winning FDCPA Cases: Is the Tide Turning or is Something Lurking?

Just a few years ago, FDCPA litigation had many in the collection industry were wringing their hands in frustration. The Douglass decision on innocuous information appearing in the windows of envelopes spawned hundreds of class action lawsuits; claims regarding the tax implications of settlements, voicemail message content and call frequency were on the rise; and, lawsuits with collection calls “scripted” by consumer attorneys were being filed nearly every day. 

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How to Redact PII Quickly, Accurately and Cheaply

Redacting documents one-by-one or by-hand is fine if your document volume is small. But, if you file documents at any significant volume and you need to redact personally identifiable information (PII), manual redaction means paying too much for an error-prone, risky and tedious process.  In this free whitepaper from Surefire, find out how automated redaction can supercharge your processing times, improve your compliance efforts and save you money. Click here to download.

News and Opinion

from insideARM.com

» Collectors Finally Winning FDCPA Cases: Is the Tide Turning or is Something Lurking?

» The Top Four Challenges Facing the Collections Industry (sponsored)

» We Need to Re-Examine the Meaning of Third Party Disclosure

» First Orion Launches Enhanced Version of Registry for Legit Robocallers

» Using ACA v. FCC Decision, District of Nevada Grants Summary Judgment to Agency on TCPA Claim

» ConServe Names Rich Klein as President

» Account Control Technology Foundation Accepting 2018 College Scholarship Applications

» FSA Makes New Leadership Appointments

We Need to Re-Examine the Meaning of Third Party Disclosure

The FDCPA says that collectors may not communicate about a debt with a third party, except in limited circumstances. I have no problem with the spirit of this requirement. What has become unworkable is the expansive definition of what is effectively inadvertent “communication” with third parties.

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The First Party Summit - A New Kind of Conference

4 June 2018 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

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Free Reports and Webinars

from insideARM.com

» Meeting The Demands Of A Digital Economy Through Mobile Pay Solutions

» 4 Ways A “Smart” Software Platform Can Help Improve Your Collections

» Large Retail Card Servicer “Collects Smarter” Using Digital Strategy

» Reduce Costs 50-80% with Automated Redaction and Indexing Solutions

» The Growing Role of AI in Consumer Payments

» CFPB’s Newest Rule Highlights a Need for Compliant Payment Processing

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