Collectors Take Note: FDCPA Litigation Over Letters Continues

Two recent reported cases from United States district courts remind the ARM industry that Fair Debt Collection Practices Act (FDCPA) litigation over letters is still alive and flourishing.  

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Do your incentive programs inadvertently encourage consumer harm?

The CFPB wants to know. Find out about how your peers handle incentive programs and how yours compares with the Company Size and Employee Incentives Benchmarking Report, new from the Compliance Professionals Forum. Benchmarking Reports give you critical information on how your peers handle every aspect of compliance. And they're only available for Compliance Professionals Forum members. Interested in membership? Read more here.

News and Opinion

from insideARM.com

» Collectors Take Note: FDCPA Litigation Over Letters Continues

» LiveVox Expands Its Cloud Platform Enabling Intelligent Channel of Choice with the Addition of the Integrated Email Channel

» No End in Sight for Balance Billing Legislation

» Lenders' Trade Group Meets With Administration, Submits Proposal to Significantly Reform CFPB

» Big Changes on Horizon for Credit Reporting of Public Records Data

» Last Friday Brought New Twist in Dept. of ED Debt Collection Road

» Keep Your Stars in Their Lane through Optimal Resource Allocation! (Sponsored)

» Judge Dismisses FDCPA Credit Bureau Reporting Case Against Collector

No End in Sight for Balance Billing Legislation

As the price of healthcare rises and the reach of its coverage erodes, legislation around balance billing---the process by which patients receive higher-than-expected bills from healthcare providers, often due to having unknowingly received out-of-network care---has become a bellwether in state capitols across the U.S.

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insideARM Jobs

» Customer Care Manager - Windham Professionals - Las Vegas, NV

» Customer Care Supervisor - Windham Professionals - Las Vegas, NV

» Director of Operations - Central Research, Inc. - Lowell, AR

» Assistant Controller - Enhanced Resource Centers - Jacksonville, FL

» Payroll Manager - Enhanced Resource Centers - Jacksonville, FL

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3rd Annual First Party Summit

5-7 June in Frisco, TX

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

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Free Reports and Webinars

from insideARM.com

» The Right-Party Contact Driver's Manual

» Complete Guide to TCPA and a Compliance Checklist

» IMPROVING COLLECTIONS OPERATIONS with Data-Driven Portfolio Scoring

» What Financial Services Can Teach Hospitals About Collections

» 2015 Cost of Compliance Survey Report

» When David Meets Goliath: How Agencies of All Sizes Use Their Tech to Compete With Larger Market Participants

View all Free Reports and Webinars