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“Too Good to be True” – Unfortunately, that's the Case with the FCC’s New Reassigned Number Database

If you are like me, you cheered when you read the Federal Communications Commission (FCC) is coming out with a reassigned mobile phone number database. Visions of daily scrubs against a free public database of mobile phone numbers supported by carriers across the land danced in my head. But alas, such is not the case. Although the new database will have tremendous value, it is value that will come with a price.

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How to Optimize Your Dialing Operations While Combating Call Blocking

Collections organizations face increased difficulties in contacting their customers due to inaccurate or incomplete contact data, call blocking, spam-mislabeling, and the lack of consumer trust in answering phone calls. Download this free, informative whitepaper from Neustar to learn how collections organizations are leveraging new technologies and innovations in identity intelligence to optimize their outbound dialing operations, improving right party contact rates and revenue per dial while decreasing operational their costs. Get the whitepaper right here.


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Court Holds Arbitration Agreement Targeted To Medical Malpractice Lawsuits Is Ambiguous As Applied To TCPA Claims

As we have mentioned before at TCPAWorld, drafting clear arbitration agreements, broad enough to cover all future disputes, is critical in consumer contracts. Failure to do so can lead to a jury trial on the issue of arbitratbility or, worse, outright denial of arbitration and the prospect of a class action lawsuit. Today brings such a cautionary tale from the District of New Jersey. See Abedi v. New Age Med. Clinic, No. 18-14680, 2019 U.S. Dist. LEXIS 67903 (April 18, 2019). The court held that the arbitration agreement at issue is ambiguous as to whether it covers TCPA claims, meaning that arbitrability must be resolved on a summary judgment standard or, if necessary, at trial.

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Collections: Increasing RPCs with Authoritative Data Intelligence

8 May 2019 at 01:30 p.m.

Attend this informative webinar to learn how collections organizations are leveraging new technologies and innovations in identity intelligence to optimize their outbound dialing operations, improving right party contact rates and revenue per dial while decreasing their operational costs.

Event Details »


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