GAO Report on ED Decision Process Pulls No Punches

Yesterday, insideARM reported on the public release of the Government Accountability Office (GAO) decision on protests filed in response to the December 2016 awards of Department of Education (ED) contacts for Private Collection Agency (PCA) services.  In yesterday’s article, we promised a more detailed review of the decision. The protests themselves are subject to a GAO protective order and unavailable to the public. The GAO document that was released to the public is a redacted version of the decision. Thus, it is difficult to fully understand some parts of the decision.  

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News and Opinion

from insideARM.com

» GAO Report on ED Decision Process Pulls No Punches

» Consumers Bait Collectors With New Script to Manufacture FDCPA Claims

» GAO Releases Decision on Department of ED Collection RFP Protests

» Coast Professional, Inc. Donates to Louisiana Baptist Children’s Home & Family Ministries

» Credit and Collection Industry Pushes Back Against Inflammatory Statements of CFPB Director at House Hearing

» Court Rules FDCPA Statute of Limitations Begins When Violation is Discovered

» CFPB Director Cordray's Testimony Gets Off to a Heated Start

» Will FCC Loss in Junk Fax Case Have Positive Impact on TCPA Cases?

In case you missed it...

Consumers Bait Collectors With New Script to Manufacture FDCPA Claims

The use of “scripts” by consumers to bait telephone debt collectors into alleged FDCPA violations is a calculated strategy dating back more than 10 years.  Typically a consumer obtains such a script from a consumer attorney or from a website.  The consumer will then make an inbound call to a debt collector and read certain questions off of the script, seeking to maneuver the debt collector to make a statement that facially violates the FDCPA. 

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A Candid Conversation about Compliance - Denver, Colorado

23 August 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for a free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

A special thank you to TransUnion and Ontario Systems for generously sponsoring the meeting.

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* There is a $25 registration fee that is waived for Compliance Professionals Forum members.

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Free Reports and Webinars

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» The Right-Party Contact Driver's Manual

» Reaching the Right Party Infographic

» Complete Guide to TCPA and a Compliance Checklist

» IMPROVING COLLECTIONS OPERATIONS with Data-Driven Portfolio Scoring

» What Financial Services Can Teach Hospitals About Collections

» 2015 Cost of Compliance Survey Report

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