GAO Releases Decision on Department of ED Collection RFP Protests

Last month the GAO announced decisions in response to the Dept of ED PCA contract protests. It sustained some, denied some, and left some undecided. At the time, GAO issued a 40+ page decision with detail behind the decisions, but it was not made public. The document has now been released.

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News and Opinion

from insideARM.com

» Consumers Bait Collectors With New Script to Manufacture FDCPA Claims

» GAO Releases Decision on Department of ED Collection RFP Protests

» Coast Professional, Inc. Donates to Louisiana Baptist Children’s Home & Family Ministries

» Credit and Collection Industry Pushes Back Against Inflammatory Statements of CFPB Director at House Hearing

» Court Rules FDCPA Statute of Limitations Begins When Violation is Discovered

» CFPB Director Cordray's Testimony Gets Off to a Heated Start

» Will FCC Loss in Junk Fax Case Have Positive Impact on TCPA Cases?

» Collectors Take Note: FDCPA Litigation Over Letters Continues

Consumers Bait Collectors With New Script to Manufacture FDCPA Claims

The use of “scripts” by consumers to bait telephone debt collectors into alleged FDCPA violations is a calculated strategy dating back more than 10 years.  Typically a consumer obtains such a script from a consumer attorney or from a website.  The consumer will then make an inbound call to a debt collector and read certain questions off of the script, seeking to maneuver the debt collector to make a statement that facially violates the FDCPA.  

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» Client Services Manager - AmSher Collection Services, Inc - Hoover, AL

» Call Center Manager - GC Services Limited - Oklahoma City, OK

» Strategy and Operations Manager - Affirm - San Francisco, CA

» Operations Support Manager - American First Finance - Dallas, TX

» Customer Care Manager - Windham Professionals - Las Vegas, NV

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A Candid Conversation about Compliance - Buffalo, NY

8 May 2017 at 10:00 a.m.

Join the Compliance Professionals Forum for a free meeting* where compliance professionals of all levels share their perspectives, accomplishments, and challenges. Problem-solve with local compliance professionals and walk away with strategies that you can implement right away. 

A special thank you to TransUnion and Ontario Systems for generously sponsoring the meeting.

Registration is now available.

* There is a $25 registration fee that is waived for Compliance Professionals Forum members.

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Free Reports and Webinars

from insideARM.com

» The Right-Party Contact Driver's Manual

» Reaching the Right Party Infographic

» Complete Guide to TCPA and a Compliance Checklist

» IMPROVING COLLECTIONS OPERATIONS with Data-Driven Portfolio Scoring

» What Financial Services Can Teach Hospitals About Collections

» 2015 Cost of Compliance Survey Report

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