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Court Rules 125 Calls in 135 Days is Not FDCPA Violation

A United States District Court judge granted a collection agency’s motion for summary judgment in a Fair Debt Collection Practices Act (FDCPA) case alleging that the defendant violated 15 U.S.C. §§ 1692d and 1692d(5) by repeatedly contacting Plaintiff on her cellular telephone, as well as calling multiple times a day. The case is Reed v. IC System, Inc. (United States District Court, Western District of Pennsylvania, Case No. 3:15-279). 

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New from CPF: The February Benchmark Report on Call Monitoring

Find out how many calls firms monitor weekly, what criteria firms monitor in calls and much more. This report is exclusive to members of the Compliance Professionals Forum, your premiere source for industry compliance intelligence. Click here to find out more about CPF.

CPF members, get the report right here.


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Unexpected CFPB Move; Release of Yelp-Style Rating Plan

If you’ve heard about the CFPB’s new rating system and wondered whether it will become a reality  in my opinion the answer is yes  I see no possible way they wouldn’t have built their rating system into the upcoming release of the consumer complaint portal. 

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Just Updated: insideARM's CFPB Consent Order Report

Get quick, concise insight into every consent order relevant to your business - all in one report. Now updated through January. Get every update for this report - plus the critical intelligence you need on emerging industry compliance practices - when you join insideARM's Compliance Professionals Forum.


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