Southern District of Florida Finds Telephone Dialing System Not an ATDS Under the TCPA

In Ferrer v. Bayview Loan Servicing, LLC, No. 15-20877-Civ-Scola, 2018 WL 582584 (S.D. Fla. Jan. 26, 2018), the Southern District of Florida determined that a telephone dialing system that was incapable of predictively dialing, storing, or independently producing telephone numbers and could not place a call without human input was not an automatic telephone dialing system (“ATDS”) within the meaning of the Telephone Consumer Protection Act (“TCPA”).

Read the Whole Story »

New whitepaper: 4 ways a smart collections platform can transform your operations

“Smart” software applications are rapidly expanding throughout the credit industry, and collections is one area that can greatly benefit from it. In this FREE whitepaper from Telrock, find out how newer, more technologically advanced collections platforms can help you overcome the challenges in manual activities, judgment-driven decisions, disconnected actions, and siloed processes.

Download the whitepaper here.

News and Opinion

from insideARM.com

» Southern District of Florida Finds Telephone Dialing System Not an ATDS Under the TCPA

» Five KPIs for the Collections Department (sponsored)

» Stirling Capital Management to Become Stirling Capital Advisors

» LiveVox Discusses How Cloud is Embedding Multichannel Consent in the Contact Center

» RMA Elects Directors and Officers

» Collection Boot Camp: Strategy for Success with a Collection Settlement Campaign

» 5 Common Problems and 5 Easy Solutions to ADA Accessibility and Compliance

» Are You Missing Value-Based Payments? Patient Experience Is Key

5 Common Problems and 5 Easy Solutions to ADA Accessibility and Compliance

We already learned who must comply with the Americans with Disabilities Act (ADA) and the reasons why our industry must understand how the ADA impacts a consumer-facing website. But what particular, major problems do websites present to people with vision and auditory disabilities? More importantly, what are the solutions that solve each? Here are 5...

Read the Whole Story »

insideARM Jobs

» Sales-Business Development - Accounts Receivables - VA

» Director of Collections - Executive Alliance - MI

» Data Analyst - Medical Data Systems, Inc - Vero Beach, FL

» Chief Information Officer - Confidential - Nashville, TN

» Human Resources Manager - Windham Professionals - Elma, NY

All Jobs

The First Party Summit - A New Kind of Conference

4 June 2018 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

Event Details »

Free Reports and Webinars

from insideARM.com

» Meeting The Demands Of A Digital Economy Through Mobile Pay Solutions

» 4 Ways A “Smart” Software Platform Can Help Improve Your Collections

» Large Retail Card Servicer “Collects Smarter” Using Digital Strategy

» Embracing Change in the Digital Age: Automated Redaction & Indexing Solutions

» The Growing Role of AI in Consumer Payments

» CFPB’s Newest Rule Highlights a Need for Compliant Payment Processing

View all Free Reports and Webinars