Debt collectors have seen a flurry of cases in the District of New Jersey alleging that a validation letter that contains language inviting the consumer to call the debt collector with questions allegedly violates the Fair Debt Collection Practices Act (FDCPA). The argument is that this confuses the consumer into thinking they can orally dispute their debt even though section 1692g of the FDCPA requires that disputes be in writing. In yet another case, Ferrulli v. BCA Financial Services, Inc., Case No. 17-cv-13177 (D.N.J. Sep. 28, 2018), the court does not agree.
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