See all Topics
A small a-frame chalk board with the word "Rating" above a series of stars [Image by creator slitthiphong from AdobeStock]

Vendor Scorecards: Overdue for a Re-think?

26 February 2018


Maryland Court Finds Mini-Miranda Not Necessary on Certain Consumer-Initiated Calls

21 February 2018

‘A Convenient Truth: Convenience Fees and Compliance’ Available Now from BillingTree

21 February 2018

A man in a suit standing on a ladder with binoculars looking over the top of a city under a sunny sky with wispy clouds [Image by creator Kurhan from AdobeStock]

Debt Collectors Hoping For Relief from Courts on Collection Letter Claims May Soon Get Clarity (podcast)

20 February 2018

Small statue of lady justice [Image by creator sebra from AdobeStock]

N.D. Illinois Makes Reasonable Ruling on Interest Disclosure Requirements

15 February 2018

ADA Accessibility Matters – But Don’t Forget Her Sister Statutes

14 February 2018

Southern District of Florida Finds Telephone Dialing System Not an ATDS Under the TCPA

12 February 2018

5 Common Problems and 5 Easy Solutions to ADA Accessibility and Compliance

8 February 2018

The ADA Matters When It Comes to Consumer Web Portals

7 February 2018

New Jersey: Including a Phone Number on Initial Letter Does Not Violate the FDCPA

6 February 2018

CFPB Complaints

Mulvaney to Move CFPB's Consumer Response; ACA Puts Complaints in Perspective

5 February 2018

Image of a mobile phone that says "Fintech" next to lots of white financial icons that appear to be floating in the air [Image by creator zapp2photo from AdobeStock]

Congress Holds Fintech Hearing; 77 Million in Collections Left Out of Discussion

1 February 2018

Illustration of an old fashioned rotary dial phone [Image by creator ojovago from AdobeStock]

TCPA Case Law Review for December 2017

30 January 2018

 [Image by creator dpyancy from AdobeStock]

7th Cir. Holds Debt Collector Violated FDCPA Despite Using Miller Safe Harbor Language

29 January 2018

A cup of coffee, a pen, and a magnifying glass sitting on a blackboard that says "Lessons Learned" written in chalk [Image by creator Tuomas Kujansuu from AdobeStock]

CFPB Retrospective—Five Enduring Lessons, Even After Cordray’s Departure

25 January 2018

Coin jar with sticker that says "medical" [Image by creator vinnstock from AdobeStock]

New Mexico’s Study on Balance Medical Billing Echoes National Concerns

23 January 2018

A person pressing a red "full disclosure" button on a keyboard with white keys [Image by creator momius from AdobeStock]

E.D.N.Y. Decides “Settlement May Have Tax Consequences” is an Acceptable 1099C Disclosure

22 January 2018

Manage Rising Self-Pay Account Volumes with These 3 Key Disciplines

18 January 2018

Blind justice figurine in font of old fashioned books [Image by creator Kaspars Grinvalds from AdobeStock]

Perfect Storm Coalesces as Division of Banks, Debt Buyers and Consumer Lawyers Await Decision in Massachusetts

16 January 2018

Small statue of lady justice [Image by creator sebra from AdobeStock]

Debt Collection Activity Alone Does Not a Debt Collector Make, According to Northern District of Illinois

10 January 2018