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File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

E.D.N.Y.: FDCPA Does Not Extend to Communications with Credit Counselors

11 April 2018

Cyber Liability Insurance: The Growing Cost of Data in the Cloud

3 April 2018

Child holding can and string phone to ear [Image by creator Chepko Danil from AdobeStock]

A Re-imagined Debt Collection Call Opening

2 April 2018

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BREAKING: 2nd Circuit Upholds Taylor, Big Industry Win on Interest Disclosure Issue

29 March 2018

A robot in a thinking pose against a backdrop of white letters that appear to be flying through the air [Image by creator phonlamaiphoto from AdobeStock]

Robocall Kingpins, and Other Takeaways from the Joint FCC-FTC Robocall Policy Forum

28 March 2018

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7th Circuit Holds Verification Requirement is of Debt Collector’s Records, not Creditor’s

27 March 2018

A cup of coffee, a pen, and a magnifying glass sitting on a blackboard that says "Lessons Learned" written in chalk [Image by creator Tuomas Kujansuu from AdobeStock]

Collection Boot Camp: Skip Tracing Guide (sponsored)

22 March 2018

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CFPB Wants to Know Your Priorities Related to the FDCPA

22 March 2018

Large wall mural of the world's continents in red, surrounded by black and white illustrated icons like a laptop, folder, chart, email, pyramid, lightbulb, etc. [Image by creator Robert Kneschke from AdobeStock]

Bill Requiring Offshore Agents to Disclose Location Still Lives

21 March 2018

10 Things You Need to Know About the Long-Awaited D.C. Circuit's TCPA Ruling

20 March 2018

Arms of 5 business people holding up different colored large "quote" marks [Image by creator Sergey Nivens from AdobeStock]

Commissioners Comment on Circuit Court Ruling in ACA v. FCC

20 March 2018

Photo of courthouse building with "judicial" written on it [Image by creator Natalia Bratslavsky from AdobeStock]

Breaking: DC Circuit Court Reverses Key Provisions in FCC’s 2015 TCPA Rules

16 March 2018


Collectors Need a Better Way to Confirm they are Speaking with the Right Person

15 March 2018

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N.D. Illinois: Debt Itemization Does Not Imply Interest May Accrue

14 March 2018

A person pushing a button on a laptop that appears to have illustrated white envelopes jumping out of it [Image by creator ra2 studio from AdobeStock]

4 Considerations and 13 Steps to Support Compliant Consumer Email Communication

14 March 2018

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EDNY: Avila and NYDFS Requirements Collide

12 March 2018

Maryland Transitions Bonds to NMLS; Encourages Licensees to Do the Same

8 March 2018

File drawer showing folders labeled "complaints" [Image by creator Olivier Le Moal from AdobeStock]

CFPB Looking for Input on its Controversial Complaint Portal

6 March 2018

Image of a blackboard with a 3 item checklist that includes Plan, Prepare, Perform [Image by creator Yury Zap from AdobeStock]

Are We Getting Better at Supporting Customers When Disaster Strikes?

5 March 2018

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CFPB Advisory Committee Meets; Emphatic Agreement that Debt Collection Rules are Needed

1 March 2018