EAST AURORA, N.Y. -- Coast Professional, Inc. (Coast) has hired Brent Henderson as the company’s Vice President (VP) of Human Resources (HR). A key contributor to achieving major growth across the organization and a member of the Operating Board, Coast’s VP of HR develops recruitment initiatives, creates employee retention plans, and ensures adherence to all state laws and regulations.
With over 25 years of experience, Henderson spent the last few years as the Director of HR at a 250-person industrial construction and fabrication contractor. While there, he oversaw all HR functions including compliance with strategic industry processes, compensation and benefits, talent acquisition and development, and succession planning. During his career, Henderson has led key initiatives that secured tax credits of over $1 million, reduced turnover by 30% (over the course of one year), and contributed to a 275% revenue increase over the course of two years.
Working primarily from Coast’s East Aurora, NY office, Henderson will be responsible for establishing department accountabilities, including talent acquisition, staffing, compensation and benefits, and employee engagement. In addition to developing and executing workforce planning initiatives, he will collaborate with Coast’s management team to develop and enforce company policies and industry compliance.
“Brent fully understands the importance of leading a team of HR professionals, which is evident in his decades of experience working in various industries,” said Micah Pulliam, President and Chief Financial Officer. “He has exemplary leadership skills and a proven record of implementing successful recruiting processes. We are excited to welcome Brent and his experience to the Coast team.”
Henderson is a certified Professional in Human Resources (PHR) as awarded by the Human Resource Certification Institute (HRCI), as well as a Certified Professional in Human Resources (SHRM-CP) as awarded by the Society for Human Resource Management. He received his Master of Business Administration from the State University of New York at Buffalo.
About Coast Professional, Inc.:
Coast Professional, Inc. is an accounts receivable management and call center company, dedicated to the respectful and ethical communication with consumers. Coast provides professional services to hundreds of campus-based colleges, universities, and government clients. Coast is a seven-time honoree on the Inc. 5000 list for America’s Fastest-Growing Private Companies provided by Inc. Magazine and in 2020, was recognized for the sixth time as one of the “Best Places to Work In Collections” by insideARM.com and Best Companies Group. Since 1976, Coast has worked closely with clients to increase recoveries by assisting consumers in resolving their financial obligations. Coast’s success is exemplified by exceptional recoveries, superior service, and dedication to the highest levels of compliance. More information about Coast can be found at www.coastprofessional.com