CLEVELAND, Ohio -- HS Financial Group (HSFG), a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), is pleased to announce its certification as a Historically Underutilized Business Zone (HUBZone) business by the Small Business Administration.  We are also excited to announce the promotion of Lauren Summers to Vice President.

The SBA’s HUBZone program seeks to provide economic benefits and fuel business growth in historically underutilized business zones by awarding annually at least three percent of federal contract dollars to HUBZone companies.  A HUBZone business must have its principal office in a HUBZone location and have at least 35 percent of its employees living in a HUBZone.

Ms. Summers said, “HUBZone certification helps us fulfill our mission to invest in our local communities and to provide additional jobs for the hardworking people in northeast Ohio’s socioeconomically troubled areas.  We are committed to hiring at least 35% of our workforce from these areas.” 

Ms. Summers joined HS Financial in 2015, bringing with her 15 years’ experience in customer service and business operations management.  Lauren has overseen three successful subcontracts on the Department of Education’s defaulted student loan portfolio. She has been instrumental in diversifying the company’s client base as collections evolve into a customer-focused, holistic process of communication.  She has implemented creative processes to improve performance, heighten accountability, and serve our valued clients at the highest possible level.    

Tim Sullivan, HSFG’s President, said, “Lauren Summers has played a key role in expanding our company’s vision through strategic thinking, vibrant leadership, and focused pursuit of several growth opportunities.  Lauren is an inspiring leader, committed to delivering solutions that work for our company and our clients.  We congratulate Lauren for her successes and we are very excited that she has been chosen to lead us to continued success.”

About HS Financial Group

HS Financial Group, rated A+ by the Better Business Bureau, provides account recovery and call center services using proven methodologies and continuous compliance training while providing exceptional customer service to consumers and clients.  HS Financial Group is licensed in all 50 states and serves clients in a range of projects while maintaining the highest standards of professionalism, integrity, and excellence.

For additional details about HS Financial Group, please visit or call (888)-774-0272.

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