OGDEN, Utah -- Payment hub and digital communication software company PDCflow today announced Chief Technology Officer (CTO) Ed Bills as Chief Operating Officer (COO) of the organization. As COO, Bills will be responsible for all operations within the company.
In his time with PDCflow, he has been instrumental in driving the in-house development team to an agile methodology that focuses on user needs for PDCflow clients and their consumers who use the software to make payments. Bills will continue to drive this customer-centered focus throughout all areas of company operation in his new role.
“PDCflow’s mission of delivering convenience is more important than ever in these uncertain times,” says Bills. “Our services enable our customers and partners to operate remotely, improve security and efficiency, and reduce legal and compliance related risks. We will continue to develop innovative solutions that allow our customers and partners to operate with confidence as the workspace continues to evolve.”
In his previous role as CTO, Bills oversaw the development, implementation and improvement of PDCflow’s accounts receivable software. With his leadership, the software has transformed beyond a payment engine to become a secure digital communication platform for AR teams to collect payments via email and text.
With this FLOW Technology, remote and in-office agents can take payments in real time without having access to sensitive consumer credit card data effectively reducing risk and PCI compliance scope.
Bills joined PDCflow in 2015. Previously, he held various Software Development and Product Leadership roles in the Court, Prosecutor, and Defender case management space overseeing the software that runs some of the nation's largest legal systems.
PDCflow is a robust payment hub that empowers accounts receivable teams to engage consumers through digital communication and payment channels. The software gives businesses flexibility and control over secure payment collection methods that include email, text, online payments, IVR, and web chat.
Flexible and customizable APIs allow platforms to easily integrate giving their users the ability to accept payments through multi-channels and methods while keeping their software out of PCI scope. Account Management platforms save on the cost and time of PCI compliance while still having control over their user experience.
Programming and customer operations for PDCflow’s national client base have been completed in-house in Ogden, Utah, since the company’s founding in 2003. Find out more about PDCflow on Facebook, Twitter, and LinkedIn, or visit https://www.pdcflow.com/.