MINNEAPOLIS, Minn. — DCM Services, the industry leader in estate and specialty account recovery solutions, this week announced the promotion of two key executives: DeAnna Busby-Rast and Shawn Brown.
DeAnna Busby-Rast is promoted to Chief Business Development Officer (CBDO). In her new role, Busby-Rast will lead all strategic sales and marketing as well as oversee all product and service development, internal and external communications and public relations/media management. Busby-Rast, a recognized expert in the call center and receivables industry for more than 20 years, joined DCM Services in 2008. She has since held the titles of Vice President, Senior Vice President and Executive Vice President of Business Development. Prior to joining DCM Services, Busby-Rast led account receivable sales and domestic and international account management for Omnium Worldwide / West Asset Management. Busby-Rast holds a Bachelor of Arts in Marketing Management from Bellevue University.
Shawn Brown is promoted to Chief Financial Officer (CFO). Brown will oversee the integration of all sales objectives and operational plans in support of the company’s vision in addition to leading annual business planning processes around these strategic objectives. Brown, a financial services industry expert with 25 years of experience, joined the DCM Services team in 2012 as Controller and most recently held the Executive Vice President and Controller role. Brown holds his Masters of Accountancy from Truman State University.
“DeAnna and Shawn have been instrumental in elevating DCM Services to a leadership position within our industry,” said Ben Boyum, Chief Executive Officer of DCM Services. “Their focus on client satisfaction, consultative partnering and the provision of innovative solutions has been a key differentiator for our organization.”
About DCM Services
Minneapolis-based DCM Services, is the industry leader in estate and specialty account resolution services, maximizing the value of client portfolios across financial services, healthcare, retail, and telecom industries through innovation and performance. Its recovery solutions offer a full range of services from proprietary web-based solutions to full outsourcing, maintaining an unmatched spectrum of innovative solutions that increase recoveries, protect brand value, and enhance survivor relationships – with respect and sensitivity. For more information on all DCM Services’ offerings, visit www.dcmservices.com.