JACKSONVILLE, Fla. — Stellar Recovery is pleased to announce the unveiling of its new leading edge website that went live Monday, August 8.  The new website offers consumers a very robust and user friendly method of interacting with Stellar Recovery for all of their needs.  Kim Harvey, EVP of Client Services and Administration said “The new site gives consumers a variety of options to contact us when it is convenient for them, using whatever method they are most comfortable with.”  Kim added “consumers will be able to negotiate payments for their account on-line, easily make payments, and get information about their debt by using the Contact Us page.”

The user friendly website also gives consumers the ability to submit any dispute or complaint directly to the company for quick resolution.  Garrett Schanck, CEO, commented, “We built this web site to enhance the customer experience by giving them the most user friendly way to contact us, or self-serve using the full suite of options for customer interaction.  We want to allow consumers to interact with us using a method of their choice, and our new web site enables them to do that.”

Stellar Recovery expects to see contact rates increase leading to more revenue and fewer complaints for Stellar and their clients.  The goal is to give consumers an exceptional customer experience with every interaction.  The website’s payment portal will be upgraded in the coming weeks to give straightforward payment options that are easy to understand and execute, while maintaining the strictest security standards.  Stellar will also launch its mobile website within a week, which allow consumers to pay via hand held devices. In today’s compliance driven environment, the easier it is for a consumer to self-serve the more cost effective and compliant each transaction will be.

Stellar Recovery, Inc. is located in Jacksonville, FL.  Please visit the new website at www.stellarrecoveryinc.com.

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