NORTH ANDOVER, Mass. – F.H. Cann & Associates, Inc. (FHC) announced this week that it has received an Authorization to Operate (ATO) from the U. S. Department of Education (ED).

In a long and competitive process, FHC was awarded an ED contract based upon its significant experience in default collections, superior performance, outstanding customer service and strong compliance and security. As a condition to the award, a Private Collection Agency (PCA) is required to go through an arduous Information Technology security assessment conducted by a third party independent Assessor approved by ED. FHC selected Clarus Consulting and followed a specific plan with strict timelines and deliverables laid out and monitored by ED. After a detailed review by ED, FHC was informed on June 2, 2016 that it was granted an ATO making them eligible to receive business from the Department of Education.

Sheri A. Traficante-Cann, President and CEO, stated, “We are thrilled to receive our ATO which highlights the emphasis F.H. Cann has always placed on information security and the safeguarding of our clients’ information.” She went on to say, “We have a great overall staff and, our IT team did a remarkable job in completing all the deliverables on time and providing the documentation to illustrate our security program.  Being awarded this contract, which is considered to be the pinnacle of contracts within defaulted student loan collections, is an achievement we are very proud of.” She added, “We invest in people and technology and deliver unparalleled service and responsiveness to our clients and their customers. This is truly a testament to the hard work of our entire staff.”

About F.H. Cann & Associates

Located just north of Boston in North Andover, MA, F.H. Cann & Associates has been a national leader in providing its clients with compliant, best-in-class recovery rates and services since 1999. Its highly-trained, motivated staff specializes in providing solutions to the most difficult account receivables for a broad spectrum of industries including student loans, financial institutions, commercial, state and local governments, and default aversion services. FHC is nationally licensed to perform collection activities in all U.S. states and territories. FHC is a member of ACA International and maintains active and participatory memberships with many of the leading industry trade organizations ensuring we are abreast of any new changes to the industry. FHC is proud to have been named one of the 2015 Best Places to Work in Collections by insideARM, a distinction they have held each year since 2011.

For additional information about F.H. Cann & Associates, Inc., visit or contact Rick Broady at

This project has been funded at least in part with Federal funds from the U.S. Department of Education under contract number ED-FSA-14-D-0014. The content of this publication does not necessarily reflect the views or policies of the U.S. Department of Education nor does mention of trade names, commercial products, or organizations imply endorsement by the U.S. Government.

Next Article: Account Control Technology Foundation Announces Winners of ...