Client Services, Inc. (CSI) is off to another winning year!

Recently, Client Services, Inc. (CSI) was recognized by its clients with 4 significant awards of accomplishment that reflect on CSI’s continuing effort to enhance its service to its clients:

  • Prime Financial Performance
  • Brand Protection and Compliance Award
  • Top Performer Prime Market
  • Best Agency Support

These clients are among the largest and most sophisticated financial services organizations in the world, so being acknowledged for these 4 awards is indeed an honor. These awards reflect on the CSI commitment to provide clients with superior performance exceeding their expectations, as well as validating CSI’s efforts in maintaining its BBB ‘A+’ rating.

For CSI, these awards reflect on the quality of its staff and epitomize why the CSI brand is at the forefront of the ARM/BPO industry.  CSI believes its strength is attributable to the professionalism of its people and the quality of their interactions with clients and consumers.  “We believe our agents are among the finest in the industry at providing consumers the best possible experience during each and every communication,” said Scott M. Lindley, Executive Vice President. “An example of this is Sharon Wheeler, whose hard work as a member of the CSI Client Relationship team helped earn the ‘Best Agency Support’ award for the second year in a row.”

CSI has created a positive work environment for its employees by providing a performance and compliance based compensation structure, on campus fitness center and child care facility, tuition reimbursement, and life assistance services. CSI employee benefits program includes discounts on practical living expenses, such as car repair, cell phones, and computers. CSI is also committed to give its support to the community through toy drives for crisis day care centers, food pantries, and fund raisers for local and national charitable organizations. These initiatives are the foundation of the company’s employee-centric mission and allow CSI to attract and retain the very finest and brightest employees in the industry.

With the recent appointment of Don Funke to ‘Chief Employee Advocate’, CSI took another step in its commitment to provide clients with superior performance, while expanding its positive employment culture. In this newly created position, Don will focus on advancing CSI’s corporate environment through constant interaction with Agents and Managers.  Don brings a dynamic background to this new role, built on 27 years of experience with the company that encompasses working up through the ranks from Agent to the role of Assistant Vice President prior to this appointment.

“As a company, we are proud of all the day to day efforts of our management team and staff in upholding a level of commitment that allows CSI to garner such recognition,” said Mr. Lindley. “Congratulations to the Client Relationship Managers, Senior Management and all other staff working within these client portfolios!”

If you would like more information on Client Services, please visit their website at

Client Services, Inc. is an Equal Opportunity Employer


From its inception in 1987, Client Services, Inc. (CSI) has paid special attention to attracting and retaining outstanding talent.  As a result, CSI’s workforce is comprised of individuals with the drive and determination required to flourish and succeed in a competitive environment.  It is that same spirit that has helped CSI grow into a full-service Customer Relationship Management company. Today, CSI offers a full suite of professional services including Accounts Receivable Management (ARM), Business Processing Outsourcing (BPO), and Healthcare Billing and Processing solutions.

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