Now in its seventh year,’s Best Places to Work in Collections program recognizes the most positive workplace environments in our industry.  I’m going to be so bold as to say that every collection agency, law firm, or debt buyer with 15 or more employees NEEDS to participate, which by the way, is free.

We do not host this program because it’s a moneymaker for us. It isn’t. We host it because it’s good for the industry, and it offers participating companies EXTREMELY VALUABLE DATA, gathered confidentially, about what their employees really think.

Please, take advantage of this great opportunity.  After all, aren’t your employees the ones driving your revenue?  If your staff is unhappy, do you think they are as productive as they could be, or that they are representing you and your clients as they should be?

Register your company now.

Compete against companies of your own size.  No need to feel that you can’t measure up against the benefits and resources of a large company, or the family feeling of a small company.  Rankings are determined within three size categories, which for the 2014 program (sponsored by Executive Alliance) are: small (15-74 employees), medium (75-249 employees) and large (250+ employees).

Winners have enjoyed great benefits including enhanced reputation with creditors, morale boost, and recruiting support.

It works like this:

  1. Employers complete a questionnaire on workplace policies, practices, philosophy, systems, benefits, and demographics. It can take about 8 hours to gather all of the info for this questionnaire – but hey, if it was totally simple, it wouldn’t produce meaningful results – and if you register now, you’ll have several months to pull it together.
  2. Employees are asked an in-depth set of questions — you choose online or via paper format; either way it takes about 10-15 minutes to complete.

That’s it. Within about 6-8 weeks of completion, our partner, Best Companies Group, will produce a list of winners and we start to make announcements.

The process is confidential.  insideARM does not have access to any employee responses. Best Companies Group, which collects all data, evaluates, and selects winners, has no connection to the debt collection industry.  If your staff is — ahem — less than kind, nobody will know but you.  But YOU should know!

Participating companies will receive a free one-page Employer Summary, and will have the opportunity to purchase the full “Employee Feedback Report” that provides valuable data including a spreadsheet summarizing employee feedback, written employee comments, and industry benchmark information.

These reports offer incredibly valuable information at an unbelievably fair price, regardless of whether you are selected as a winner.  The value in having a 3rd party conduct this survey is that you get candid information from your employees; your HR department could never gather this type of information.  And if you chose to do it independently, you’d pay many thousands of dollars.

Simply participating will show your employees that you care.  And just read what your peers have to say about the benefits to your company!

Learn more about the program, or register here.


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