The Federal Trade Commission (FTC) announced Wednesday the full agenda for its upcoming roundtable discussion on debt collection data titled, “Life of a Debt: Data Integrity in Debt Collection.” The event is being co-hosted by the Consumer Financial Protection Bureau (CFPB).

The event will bring together consumer advocates, credit issuers, collection industry members, state and federal regulators, and academics to exchange information on a range of issues. Topics will include:

  • the amount of documentation and other information currently available to different types of collectors and at different points in the debt collection process;
  • the information needed to verify and substantiate debts;
  • the costs and benefits of providing consumers with additional disclosures about their debts and debt-related rights; and
  •  information issues relating to pleading and judgment in debt collection litigation.

The roundtable is free and open to the public; it will be held at the FTC’s Satellite Building Conference Center, 601 New Jersey Avenue, NW, Washington, D.C. and will also be streamed live online.  Information is available about attending the event, including directions to the FTC’s Conference Center, and details about disability accommodations, and nearby hotels and restaurants.

The agenda for the roundtable is as follows:


8:00-9:00 a.m.

9:00-9:30 a.m. Welcoming Remarks
Julie Brill, Commissioner, FTC
Steven Antonakes, Acting Deputy Director, CFPB
9:30-10:10 a.m. Presentation: “Understanding the Model: The Life Cycle of a Debt”
Presenter:  Bob Hunt, Vice President & Director, Payment Cards Center, Federal Reserve Bank of Philadelphia
10:10-10:30 a.m. Presentation: “How Information Flows Throughout the Collection Process”
Presenter:  John Tonetti, Program Manager, Office of Deposits, Cash, Collections, and Reporting Markets, CFPB
10:30-10:45 a.m. Break
10:45-11:05 a.m. Presentation: Overview of the FTC’s Debt Buyer Study
PresenterHeather Allen, Senior Attorney, Division of Financial Practices, FTC
11:05-12:15 p.m. PANEL 1: Information Available to Debt Collectors at Time of Assignment or Sale
Moderator:  Thomas Kane, Senior Attorney, Division of Financial Practices, FTC

Manoj Hastak, Professor of Marketing, Kogod School of Business, American University
Loraine Lyons, Senior Vice President and General Counsel, FMA Alliance, Ltd.
David Pauken, Chief Executive Officer, Convoke Systems
Ira Rheingold, Executive Director, National Association of Consumer Advocates
Larry Tewell, Senior Vice President, Consumer Credit Solutions Division, Wells Fargo

12:15-1:00 p.m. Lunch
1:00-2:25 p.m. PANEL 2: Verifying Disputed Debts Under the FDCPA and Investigating Disputed Debts Under the FCRA
Moderator:  Corey Stone, Assistant Director, Office of Deposits, Cash, Collections, and Reporting Markets, CFPB

Chad Benson, President and Chief Operating Officer, CBE Group
Ian Lyngklip, Partner, Lyngklip & Associates, Consumer Law Center, PLC
Richard Munroe, President, Capital Financial Group, Inc.
Manuel Newburger, Partner, Barron & Newburger, P.C.
Denise Norgle, Vice President and Division General Counsel, TransUnion

2:25-2:45 p.m. Presentation: Overview of the FTC’s collection litigation and arbitration report, “Repairing a Broken System,” and changes in the law since the report’s issuance in 2010
Bevin Murphy, Senior Attorney, Northeast Region, FTC; and Colin Hector, Attorney, Division of Financial Practices, FTC
2:45-3:00 p.m. Break
3:00-4:20 p.m. PANEL 3: Debt Collection Litigation
Moderator:  Christopher Koegel, Assistant Director, Division of Financial Practices, FTC

Brandon Black, Consultant/Former Chief Executive Officer, Encore Capital Group, Inc.
Peter Holland, Clinical Instructor, Consumer Protection Clinic, University of Maryland Carey School of Law
W. Thomas Lawrie, Assistant Attorney General, Office of the Maryland Attorney General
Joann Needleman, Vice President, Maurice & Needleman, P.C., and President-Elect, National Association of Retail Collection Attorneys (NARCA)
Hon. Annette Rizzo, First Judicial District of PA, Philadelphia, Court of Common Pleas

4:20-5:10 p.m. PANEL 4: Time-Barred Debts
Moderator: Alice Hrdy, Deputy Assistant Director, Office of Supervision Policy, CFPB

Lawrence Costa, Executive Vice President of Business Development, Capital Management Services, LP
Karen Meyers, Director, Consumer Protection Division, Office of the New Mexico Attorney General
David Philipps, Senior Partner, Philipps & Philipps, Ltd.
Tom Thurmond, Division President, Resurgent Capital Services

5:10-5:30 p.m. Wrap-up
Jessica Rich, Associate Director, Division of Financial Practices, FTC

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