Atlanta, GA – Noble Systems Corporation, a global provider of contact center technology solutions, has received a ?Product of the Year Award? from Customer Interaction Solutions® magazine for its DNC Manager solution. DNC Manager is a state-of-the-art system that helps call centers meet the challenge of handling Do Not Call Lists.
Noble Systems? DNC Manager solution screens phone numbers while a campaign is in production, so companies can be sure that only the right parties are being called. New call results enter the system automatically, so that recently-coded DNC records are scrubbed out immediately. This exclusive real-time call list screening offers a huge advantage to centers trying to stay on top of changing do not call lists and remain in compliance with regulations.
Customer Inter@ction Solutions® magazine, published by Technology Marketing Corporation (TMC), bestows its annual ?Product of the Year Awards? on companies that have demonstrated excellence in technological advancement and application refinements. These are products and services that have gone the extra mile to help improve both the customer experience and the ROI for the companies that use them.
James K. Noble, Jr., President & CEO of Noble Systems, says, ?Noble Systems is continuously developing innovative solutions for the industry. As an operator of our own call centers, we understand the importance of making Do Not Call List management easy and effective, both for regulatory compliance as well as for customer satisfaction. We are delighted to receive this award for our DNC Manager solution.?
About Noble Systems
Noble Systems Corporation (NSC) is a developer of contact center technology (ACD, predictive dialing, blended call processing, digital recording, IVR, CRM systems, email and web products). Based in Atlanta, GA, NSC is a part of the world?s largest teleservices organization, with operations in over 30 countries. Founded in 1989, Noble Systems is the technology solution of choice for tens of thousands of agents, processing millions of calls each day, at client sites worldwide. The NSC solution manages multimedia inbound and outbound contacts, including voice, self-service, and email. For more information on this item or the company, contact Lee Allum at 1.888.8NOBLE.8 x538 or via email at lallum@noblesys.com, or visit Noble Systems online at www.noblesys.com.